James Souders, Mba, Ms, Pmp, Csm, Lssgb Email & Phone Number

Harrisburg, PA, US

Harrisburg, PA, US

Statewide, PA, US

-Project Management of ITSM ServiceNow implementation, with inclusion of state government gap analysis for ITIL aligned ITSM portfolio structure within the Office of Administration for the State of Pennsylvania and its supporting agencies. Projects led include Service Asset and Configuration Management (SACM), ServiceNow Discovery (CMDB Creation), Change.

Blue Bell, Pennsylvania, US

-Successfully managed the disaster recovery infrastructure delivery for multiple Commonwealth of Pennsylvania state agencies including but not limited to Department of State, Department of Revenue, Public School Employee’s Retirement System, and the Department of Health-Created and managed agency disaster recovery infrastructure delivery project plans.

Blue Bell, Pennsylvania, US

-Coordinated and co-managed over 25 projects for the Pennsylvania Computer Services Program aimed to facilitate computer support and data center migrations for the state of Pennsylvania; supporting 80K individuals and operating on a $1B budget -Contributed to the consolidation of 7 data centers into one to support 49+ state agencies throughout.

-Managed the Information, Personnel, Operations, and Physical Security Programs-Trained two security managers for the regiment and served as interim Security Manager for subordinate units.-Performed security site surveys to address security vulnerabilities and organized key and lock control to monitor key control and access. -Conducted self and subordinate.

-Managed security personnel and ensured that persons in contact with classified materials received training. -Led a monthly security working group to raise the overall security awareness of command, and identification of new security concerns. -Verification, maintenance, and renewal of security clearances, promoting on-time completion of training.

-Supervised communications in tactical operations center, monitored troop movement using applicable systems. -Maintained mission critical databases in order to track vehicles and personnel of interest. -Composed intelligence reports that provided assistance in determining optimal course of action and to forewarn staff of possible present and future threats.

-Created and presented PowerPoint briefings and training to personnel on applicable security systems, weapons systems, enemy structure and other subjects -Assisted in training missions that focused on weapons, weapons delivery, and tactics with integration among Marine aviation, joint and foreign aviation platforms, and command-control systems.

-Created the Access and Excel databases required for individuals to gain official passports and security clearances.-Assisted Marine foreign nationals in the acquisition of passports through their respective foreign consulates. -Cross training and humanitarian assistance in Columbia,Panama, Ecuador, Peru, Chile, Argentina, --Brazil, South Africa, Ghana and.

-Accurately and successfully organized and delivered weekly intelligence briefs for the Base General that included – but not limited to – local items of interest, weather forecast, and recent activity in areas of responsibility. -Created and delivered oral intelligence briefings to the General staff by combining all-source intelligence during Ulchi Focus.

Master Of Science (Ms), Leadership

Bachelor Of Science (Bs), Agricultural Business Management