With 20 years of experience in the manufacturing and computer software industry, I am passionate about helping businesses grow and innovate through effective channel management, partner enablement, and presales support. I have a MBA in team management and strategic leadership, and multiple certifications in Sage X3, a leading ERP solution for mid-sized enterprises.As the former Chief Operations Officer at Ottech, a software consulting company, I was responsible for overseeing the delivery of projects, managing the budget and resources, and ensuring customer satisfaction. I also contributed to the business development and expansion of the company in Latin America, securing and maintaining long-term relationships with key clients and partners. Previously, as a Channel Manager at Sage, I worked with a network of distributors and resellers across the region, providing them with training, guidance, and technical assistance. I have a proven track record of increasing sales performance, user retention, and market share.As a former Channel Manager and Sr. presale consultant at Sage I managed partners, customers, marketing, professional services and R&D with all technical issues and roadmap for Sage X3. In Latin America I manage the MCD accounts, legislations development roadmap and manage the Business Plan for the growth of Sage and it´s community across countries. I also managed Sage Brazil transfer operations to the master distributor.