James Saunders
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James Saunders Email & Phone Number

Location: Grand Rapids, Michigan, United States 7 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Founder
Location
Grand Rapids, Michigan, United States
Company size

Who is James Saunders? Overview

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Quick answer

James Saunders is listed as Founder at RUGGED OPTIMIST, a company with 1 employees, based in Grand Rapids, Michigan, United States. AeroLeads shows a matched LinkedIn profile for James Saunders.

James Saunders previously worked as Sr. Partner Success Coordinator (lvl. 3/3) at Careerplug and Client Education Retention Lead at Careerplug.

Company email context

Email format at RUGGED OPTIMIST

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RUGGED OPTIMIST

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Profile bio

About James Saunders

Founder of #ruggedoptimist. www.ruggedoptimist.comStrategic relationships manager touting 10 years as a persuasive, consultative professional. Trusted spokesman presenting 250+ webinars in 3 years and speaking nationwide as a subject matter expert for hiring businesses. Completed CareerPlug's Leadership Development program in 2022 and certified in the Domestic Violence Crisis Intervention Model. Rugged optimist and opportunity sleuth.

Current workplace

James Saunders's current company

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RUGGED OPTIMIST
Rugged Optimist
Founder
Grand Rapids, MI, US
Employees
1
AeroLeads page
7 roles

James Saunders work experience

A career timeline built from the work history available for this profile.

Sr. Partner Success Coordinator (Lvl. 3/3)

Austin, Texas, United States

Managed book of ~25 centrally-billed franchise networks, converting at-risk relationships into loyal corporate partnerships.Surpassed 100% retention and expanded monthly recurring revenue with wider margins of growth quarter-over-quarter (e.g, 100%, 104.5%, 107%). Grew network MRR by securing new subscribers and selling network-wide upgrades to corporate.

Nov 2022 - Feb 2024

Client Education Retention Lead

Austin, Texas, United States

Led bimonthly and weekly client-facing trainings and created network-specific webinars and panel discussions. Developed video content for clients to guide app-use and promote product releases. Stabilized revenue streams with targeted retention initiatives (e.g., email, phone, video syncs, training content) by developing client engagement KPIs to define and.

May 2022 - Nov 2022

Retention Lead (Sr. Hiring Expert, Lvl. 3/3)

Austin, Texas, United States

Compiled weekly lists of churn-risk clients using NPS results and Support-team report-backs.Iteratively trained Support frontline to bolster service quality and combat churn trends.Reversed cancellations and retained subscriptions to protect monthly recurring revenue.

Oct 2020 - May 2022

Hiring Expert (Client Support Specialist)

Austin, Texas, United States

Assisted clients in using accountsEducated clients to align in-app actions with best hiring practices.Developed relationships with key contacts within various networks’ client bases.

Nov 2019 - Oct 2020

Crisis Intervention Advocate

Austin, Texas, United States

Provided on-demand counseling, planning, education, and resource referrals for all relationship inquiries and active crises across U.S., Guam, and Puerto Rico. Coordinated with local, state, and federal agencies such as Adult Protective Services, Child Protective Services, and local shelter providers when relevant.

Dec 2014 - Nov 2019

Field Canvasser (Subscription-Based Donations)

Austin, Texas, United States

Sep 2013 - Sep 2014
FAQ

Frequently asked questions about James Saunders

Quick answers generated from the profile data available on this page.

What company does James Saunders work for?

James Saunders works for RUGGED OPTIMIST.

What is James Saunders's role at RUGGED OPTIMIST?

James Saunders is listed as Founder at RUGGED OPTIMIST.

Where is James Saunders based?

James Saunders is based in Grand Rapids, Michigan, United States while working with RUGGED OPTIMIST.

What companies has James Saunders worked for?

James Saunders has worked for Rugged Optimist, Careerplug, National Domestic Violence Hotline, and Grassroots Campaigns.

How can I contact James Saunders?

You can use AeroLeads to view verified contact signals for James Saunders at RUGGED OPTIMIST, including work email, phone, and LinkedIn data when available.

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