James Saunders Email & Phone Number
Who is James Saunders? Overview
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James Saunders is listed as Founder at RUGGED OPTIMIST, a company with 1 employees, based in Grand Rapids, Michigan, United States. AeroLeads shows a matched LinkedIn profile for James Saunders.
James Saunders previously worked as Sr. Partner Success Coordinator (lvl. 3/3) at Careerplug and Client Education Retention Lead at Careerplug.
Email format at RUGGED OPTIMIST
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About James Saunders
Founder of #ruggedoptimist. www.ruggedoptimist.comStrategic relationships manager touting 10 years as a persuasive, consultative professional. Trusted spokesman presenting 250+ webinars in 3 years and speaking nationwide as a subject matter expert for hiring businesses. Completed CareerPlug's Leadership Development program in 2022 and certified in the Domestic Violence Crisis Intervention Model. Rugged optimist and opportunity sleuth.
James Saunders's current company
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James Saunders work experience
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Sr. Partner Success Coordinator (Lvl. 3/3)
Managed book of ~25 centrally-billed franchise networks, converting at-risk relationships into loyal corporate partnerships.Surpassed 100% retention and expanded monthly recurring revenue with wider margins of growth quarter-over-quarter (e.g, 100%, 104.5%, 107%). Grew network MRR by securing new subscribers and selling network-wide upgrades to corporate.
Client Education Retention Lead
Led bimonthly and weekly client-facing trainings and created network-specific webinars and panel discussions. Developed video content for clients to guide app-use and promote product releases. Stabilized revenue streams with targeted retention initiatives (e.g., email, phone, video syncs, training content) by developing client engagement KPIs to define and.
Retention Lead (Sr. Hiring Expert, Lvl. 3/3)
Compiled weekly lists of churn-risk clients using NPS results and Support-team report-backs.Iteratively trained Support frontline to bolster service quality and combat churn trends.Reversed cancellations and retained subscriptions to protect monthly recurring revenue.
Hiring Expert (Client Support Specialist)
Assisted clients in using accountsEducated clients to align in-app actions with best hiring practices.Developed relationships with key contacts within various networks’ client bases.
Crisis Intervention Advocate
Provided on-demand counseling, planning, education, and resource referrals for all relationship inquiries and active crises across U.S., Guam, and Puerto Rico. Coordinated with local, state, and federal agencies such as Adult Protective Services, Child Protective Services, and local shelter providers when relevant.
Field Canvasser (Subscription-Based Donations)
Frequently asked questions about James Saunders
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What company does James Saunders work for?
James Saunders works for RUGGED OPTIMIST.
What is James Saunders's role at RUGGED OPTIMIST?
James Saunders is listed as Founder at RUGGED OPTIMIST.
Where is James Saunders based?
James Saunders is based in Grand Rapids, Michigan, United States while working with RUGGED OPTIMIST.
What companies has James Saunders worked for?
James Saunders has worked for Rugged Optimist, Careerplug, National Domestic Violence Hotline, and Grassroots Campaigns.
How can I contact James Saunders?
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