James Stander Email & Phone Number

Fort Worth, Texas, United States

Manage a team of 9-13 direct reports, that works the high-risk accounts in collections at Mercedes-Benz Financial Services, alongside of two peers that manage the same size teams. I also manage and build relationships with our Repossession Vendors, Skip Vendors, and Contracting Agencies. Achievements-Currently have the largest positive transition of my.

Dallas/Fort Worth Area

To collect balances and/or recover vehicles through skip tracing techniques on Skip Charged Off accountsfor the Daimler Truck Financial portfolio. Achievements:- Raised collections rates by over 200% within the first six months through initiatives that I championed on- Won Employee of the Quarter for 2nd Quarter 2017. That was my first Quarter in the.

Dallas/Fort Worth Area

This position is additional to the Remarketing Program Advisor. This position handles accounts that fall under a walk-away retail balloon, instead of a lease, due to tax reasons in Cook County, IL.Wrote a manual for the procedures to handle these accounts within 60 days after the account is terminated. Train new agents that were selected by their Team.

Dallas/Fort Worth Area

Employee of the Month: January 2016Nominated EoM: April 2016Runner up EoM: June 2016This position has dual function responsibility to market current lease maturity strategies/incentives directly to customers as well as collecting lease end balances for lease accounts. Contact customers prior to lease maturity and post maturity to develop high levels of.

Dallas/Fort Worth Area

Set department record for the lowest delinquency. To collect payments or offer payment solutions on past due accounts in an effort to reduce losses. Work a group of assigned accounts from 60 to 120 days past due, while handling inbound call volume. Discuss and recommend work out arrangements for qualifying customers when needed. Be a consultant to our.

Midwest City, Oklahoma

Work along side with the President to plan & execute events for Alumni within Oklahoma and surrounding areas.

Manage Facebook page, record keeping, organize events, organize national paper work, create newsletter, manage email list, and create new programs to retain and encourage new participation.

Tulsa, Oklahoma Area

Orchestrated and supervised a complete tree survey project of all 30,000 trees that were planted since 1976. Developed maps, and a complete database on Microsoft Access in order to allow Up With Trees to have a complete knowledge of their tree history, sponsor history, and to use it with operations. Currently maintaining database, supervising community.

Tulsa, Oklahoma Area

Paid internship, assign projects that involve office duties, coordinating duties, program duties, and development duties.