An experienced leader of transformational and strategic programmes for businesses and IT. I enjoy taking complex business goals and transforming them in to business solutions, leveraging technology and digital solutions. Have created functions to provide delivery services and will bring strong leadership to empower teams to achieve their best whilst being decisive and directive.Thrive in driving digital and data environments and enjoy keeping teams current on best practice standards. Extensive practical experience delivering solutions for operational and business services with Products which cover payments and settlements, trade import and exports, data transformations, contact centres and retail banking. Happy to be speaking to large groups to bring shared visions to life and enjoy the coaching and mentoring that leadership brings.A certified portfolio management practitioner, senior programme manager, experienced leader for building companies readiness to operate new services.I can be parachuted in to re-cover and address portfolio management service challenges utilising my assurance mentoring skills. My career began in IT Operations then through programming, analysis and design and Business Change functions. Types of business areas:Payments, Billing, Contact Centres, Data migrations and data solutions, Core Banking, Offshore Resourcing Migrations, Regulatory Compliance programmes, Service Enhancements (Workflow and Automisation), Platform Migrations, Operational improvements (organisational design, operating models, cost control).