Contextual's AI orchestration platform makes enterprise AI solutions fast to build, easy to deploy, and ready to scale with data, workflow, integrations and compute. No DevOps required. Low-code, AI-assisted development to instantly make any developer a full-stack AI engineer.

Recruited to rejuvenate the core business with innovative, human-centric technology solutions, transforming the nature of payments in the business with mobile and in-person payment systems elevated by real time data to deliver personalization, increase engagement, improve quality of service, and reduce operating costs and complexity. Designed, built, scaled, and optimized CSC's connected device platform and consumer payment experiences from launch to nationwide scale.→ Launched and scaled 4.6-star mobile payment apps used by millions→ Reduced loss due to fraud with product capabilities, platform data, and process enablement→ Grew digital payment adoption with innovative app-less QuickPay mobile web payment experience→ Hired and led Product Management, Product Design, and User Research teams → Led with data and observability, and unlocked user engagement driving growth, by implementing a modern product and customer engagement stack to enable performance-driven product management, marketing, and operational efficiencies: realtime product analytics and consumer usage data, realtime platform and fleet asset telemetry, customer data platform and pipeline, attribution engine, omnichannel lifecycle messaging→ Applied human-centered design and user research to identifying insights and opportunities to better serve users→ Navigated the complexities of regulation, compliance, partnerships, integrations, fraud controls, and security required to meet the needs of a highly demanding market segments and consumer user base→ Designed and built internal tools and products to enable nationwide operations→ Mobile, Web, Cloud, API, Hardware, Device Connectivity, Networking, AI, Compliance, Fraud, IAM

→ Co-founded in partnership with Dave Bernath, former GM of Comedy Central→ Live, appointment-based mobile gaming, hosted 3X weekly in the Laugh Exchange iOS and Android apps → Comedians compete with short-form video submissions, for a chance to win→ Viewers vote and share in cash prizes based on final results

At SmugMug, I led and managed the Product and Design teams building the future of visual storytelling for enthusiast and pro photographers... establishing, growing, and empowering User Research, Product Management, Design, and Creative to deliver excellence in the complete customer experience.

As co-founder, SVP Product and Design and Chief Design Officer at SmartThings I led and managed teams responsible for all aspects of the complete product experience - digital apps across many platforms and devices, as well as a suite of physical products: hub, sensors, and more - including Product Strategy and Management, User Research, Product Design, Industrial Design and Packaging, and Creative.One of seven co-founders to define the vision and possibility, ignite a passionate community surrounding them, rapidly build... and scale, SmartThings to be the leading easy, open consumer smart home experience and Internet of Things platform today. Founded April 2012, SmartThings was acquired by Samsung in August 2014.

Joined ReachLocal as part of the CloudProfile and SMB:Live acquisition in February 2010 after successfully leading all aspects of design and user experience; as well as product definition, marketing, channel development and launch of a next generation Web presence platform optimized for small business users that included publishing, social network integration and reputation management. → Responsible for User Interface and User Experience for ReachLocal's Digital Presence offering - ReachCast - which represents the combination of the SMB:Live CloudProfile product with existing ReachLocal properties, products and services. → Responsible for quality and effectiveness of design, innovation in content creation and editing tools for businesses, evolution of site templates and customization options, addressing channel-specific design considerations and optimizing the product to support user goals and the overall user lifecycle.→ 1/7/2011 - ReachCast Wins Mashable Award for Best Social Media Service for Small Business

Provide leadership, vision, direction and talent to deliver marketing solutions for clients in consumer and software-as-a-service (SaaS) industries - including Internet services and telecommunications companies worldwide. Provide thought leadership and specific solutions for usability and user interface design challenges for a range of web and desktop applications, corporate web sites and other online properties.Responsible for the full range of Creative Services that Mural provides:- Integrated Online Marketing Campaigns (PPC, Banner Ads, Landing Pages)- Online Direct Response Marketing (E-Mail Campaigns)- Printed Direct Response Marketing- Sales Support and Product Marketing Collateral- User Interface/User Experience (UI/UX)- Brand Platform & IdentityMural clients include:- Microsoft- British Telecom- CSC- Qwest- Fasthosts- Network Solutions- SMBLive- and more...Visit Mural at http://www.muralconsulting.com.

Founded, operated full-service design and marketing agency, providing traditional and new media design and production services to a wide range of industries and clients, but with a special focus on technology service providers for small businesses and consumers, including America Online, CompuServe, Netscape, Network Solutions, VeriSign, and more. zipperstudios was acquired by Mural Consulting in 2007.