James Stover Mba, Ms, A-Cspo Email & Phone Number

Charleston, Wv, Us

Atlanta, Georgia, United States

Charleston, Wv

Designed the initial IT infrastructure upon the company’s decision to establish in house IT operations. Acquired, implemented and customized systems, hardware, networks and applications to meet a broad cross-section of business needs including Policy and Claims Management, Financial Operations, VOIP, Business Intelligence/Reporting, Data Warehouse, Customer Facing Website, Network Security and Document Management System with Workflow Mapping of Business Processes. Governed IT and Corporate data assets in compliance with stringent insurance industry requirements enforced via semi-annual audits. Established strong relationships with key vendors to reduce costs, improve operational ability and support strategic goals. Oversee all business applications and technology infrastructure.• Continually used new Technology to drive efficiencies reducing IT budget by 25% over 8 years• Currently manage a $600,000 budget which is 2.5% of the firms $24 million revenue• Virtualized entire data center resulting in 60% reduction in hardware and a 15% budget reduction• Implemented a Mobile Device Management platform to enhance security of a mobile workforce• Created a Information Security Policy and continually hardened the firms network and data security verified by semi-annual penetration tests• Created a Disaster Recovery/Business Continuity plan and successfully performed a full scale Disaster Recovery test rebuilding all operations at a remote site• Redesigned the revenue driving business processes of the firm during the implementation of Document Management System• Implemented various Cloud based solutions including Office 365, Airwatch and Paychex• Involved in Marketing, Risk Management, and Strategic Planning Committees and contributed to the development of the 2015 Revamp of the Business Plan, attend and contribute to every quarterly Board of Directors meeting

Provided design, engineering, implementation and management for the Mid-Atlantic region of the firm with 2007 revenue of over $1 billion. The region included 34 offices across 7 states. Served as team lead for many of the regions projects, including planning and implementing hardware and software deployments, office and data center relocations and consulting ventures. Exceled in the fast paced culture that alternated between team based projects and individual assignments that emphasized close collaboration with Business Leaders. Provided comprehensive help desk services to the region encompassing a wide range of technologies including but not limited to VPN, Firewall, Server, Database, LAN, Windows, MS Office, Data Encryption, Active Directory, Group Policy, Wireless, Mobile Devices, CRM, and various Insurance based applications.• Collaborated in the design, development and iteration of one of the three national data centers• Coordinated branch openings, office moves and expansions with local Senior Management• Developed policies and procedures for both IT and business staff• Led the integration of acquired TPA rebranded as Acordia Employer Services, included the conversion from an IBM dumb terminal infrastructure to a Windows based client-server model• Involved in nation wide merger initiatives when Wells Fargo acquired Acordia• Performed large-scale systems conversions including Win98 to 2000, and 2000 to Windows XP• Received 7 Superior Service Awards from the Regional CEO Andy Paterno

Provided on demand network services for a diverse customer base including BB&T, Kmart, WorldCom, and Consol Energy. Performed configuration, troubleshooting, monitoring, repair, and replacement of Routers, Modems, T1’s, Servers, Switches, Firewalls, and other network devices. Operated from home with a company van fully stocked with equipment and replacement parts. Upon receiving a dispatch order traveled to the office or branch location to troubleshoot and restore normal operations as quickly as possible.

Operated and maintained a local Windows for Workgroups environment for London Lock and Dam. Worked with Regional IT staff on subsequent upgrades to Windows 95 and 98 environments. Trained local staff in Word Processing, Spreadsheet and other general computer based skills.

Mba, Finance

Master of Business Administration

Masters, Technology Management

Master of Technology Management

Bs, Biology

B. S. in Biology