Leads a team of Systems Engineers utilizing concepts from ITIL-v4 to leverage Test-Driven-Development, Infrastructure-as-Code, and Continuous Integration/Continuous Deployment to produce standardized, secure solutions for Servers and Workstations on a series of isolated networks with worldwide connectivity.

Managed a team of nine system administrators supporting a worldwide enterprise of over 7,700 servers and workstations while also personally administering VMware, Windows, Linux, and Solaris systems with a focus on systems automation via PowerShell scripting.Notable Achievements: ◦ Oversaw the transition of a global network comprising 10,000+ nodes from a major concern security posture, averaging nearly 3.5 vulnerabilities per device to a minor concern posture, averaging 0.5… Show more Managed a team of nine system administrators supporting a worldwide enterprise of over 7,700 servers and workstations while also personally administering VMware, Windows, Linux, and Solaris systems with a focus on systems automation via PowerShell scripting.Notable Achievements: ◦ Oversaw the transition of a global network comprising 10,000+ nodes from a major concern security posture, averaging nearly 3.5 vulnerabilities per device to a minor concern posture, averaging 0.5 vulnerabilities per device over the course of one year.◦ Developed a web-based system for visualizing and modifying data contained in DISA STIG checklists, allowing at-a-glance determination of a system’s security posture.◦ Successfully led the migration of Windows Server 2003 systems to Windows Server 2008 R2, creating a homogenized infrastructure for Windows administration.◦ Standardized and automated the patch management process across multiple isolated networks. Show less

Acted as the functional lead for the world wide desktop support team as well as system administrator for the local site. Primary responsibilities included coordination of activities between major sites and administrators and automating processes to improve efficiency.Notable Achievements: ◦ Developed the baseline Windows 7 image and deployment methodology for the program with self-documenting features implemented in PowerShell.◦ Led the Windows XP to Windows 7 migration effort… Show more Acted as the functional lead for the world wide desktop support team as well as system administrator for the local site. Primary responsibilities included coordination of activities between major sites and administrators and automating processes to improve efficiency.Notable Achievements: ◦ Developed the baseline Windows 7 image and deployment methodology for the program with self-documenting features implemented in PowerShell.◦ Led the Windows XP to Windows 7 migration effort for over 3,500 workstations across the globe.◦ Built multiple reporting web pages which pulled data from VMware Horizon and Solarwinds databases.◦ Created a data warehouse for consolidation of data related to units and facilities which allowed for linking data which had previously been held in disparate systems. Show less

Administered an Active Directory child domain consisting of 100+ users as part of a two-man team. Provided full systems support to users from the systems infrastructure servers to the local workstation applications. Acted as liaison with enterprise technicians, ensuring forest-wide continuity of operations.Notable Achievements: ◦ Designed and implemented the infrastructure of the child domain at the Pentagon, providing decentralized enterprise management.◦ Consulted in technical… Show more Administered an Active Directory child domain consisting of 100+ users as part of a two-man team. Provided full systems support to users from the systems infrastructure servers to the local workstation applications. Acted as liaison with enterprise technicians, ensuring forest-wide continuity of operations.Notable Achievements: ◦ Designed and implemented the infrastructure of the child domain at the Pentagon, providing decentralized enterprise management.◦ Consulted in technical operations and configuration management board meetings weekly, influencing the organizational and operation policies across the enterprise.◦ Consulted as subject matter expert in VMware virtualization and administrative scripting.◦ Designed policy documentation that guided and directed administrators across the globe, standardizing operations and ensuring interoperability between geographically separated network sites. Show less

Operated and maintained 80+ Windows and Solaris servers across seven different isolated networks. Developed and implemented patch management solutions across multiple domains. Designed and informed architectural decisions for hardware and software deployment. Created custom system administration software that interfaced primarily with Active Directory and WMI technologies.Notable Achievements: ◦ Implemented Dev-Ops release solution based on Subversion to maintain data integrity and… Show more Operated and maintained 80+ Windows and Solaris servers across seven different isolated networks. Developed and implemented patch management solutions across multiple domains. Designed and informed architectural decisions for hardware and software deployment. Created custom system administration software that interfaced primarily with Active Directory and WMI technologies.Notable Achievements: ◦ Implemented Dev-Ops release solution based on Subversion to maintain data integrity and security in a production web environment.◦ Designed, implemented and maintained three separate windows domain infrastructures based on virtualization technologies, conserving energy and rack space and maximizing cost savings.◦ Developed a custom MMC snap-in tool for managing computers in Active Directory by location as opposed to organizational unit. Show less

Provided phone and on-site computer support for over 1,000 local and remote users, requiring the installation and troubleshooting of systems and applications utilizing Windows 2000 and Sun Solaris. Rendered technical advice and training to military co-workers, ensuring the highest quality customer service. Performed account creation and maintenance in Microsoft Active Directory and UNIX Network Information Service. Performed installation of physical network infrastructure and system software… Show more Provided phone and on-site computer support for over 1,000 local and remote users, requiring the installation and troubleshooting of systems and applications utilizing Windows 2000 and Sun Solaris. Rendered technical advice and training to military co-workers, ensuring the highest quality customer service. Performed account creation and maintenance in Microsoft Active Directory and UNIX Network Information Service. Performed installation of physical network infrastructure and system software. Notable Achievements: ◦Worked in a team that completely rewired the US National Intelligence Center in Pristina, Kosovo.◦Produced a wiki-like documentation and technical reference web site authored in PERL. Show less

Member of the EUCOM Theater Systems Operations Center Help Desk. Provided telephone support for customers on three separate isolated networks geographically dispersed throughout the European region, as well as direct support for users on site.

Supplied vital network, server, and desktop support to 650+ users across a wide area network. Functions included systems administration, fault isolation, configuration management, firewall maintenance and network planning in a multi-vendor environment.Notable Achievements: ◦Wrote a Java-based application to interface with the Remedy ticketing system to provide more robust metrics tracking for the Service Desk and Network Command Center.