James Talbot Email & Phone Number

Minneapolis, MN, US

Implex.net, a fast paced, rapidly changing, endlessly evolving data center facility and all-around technology and Internet service provider.

Primary Technical Support for products such as Web Site Hosting, Email, Virtual Servers, Managed Services, Wireless PtP Internet Access, Hotel Internet Access and Custom Webcasting /Streaming Event Services both Live and VODCoordinate a team of 5 engineers in optimizing day to day efficiencies, allowing us to get more routine support as well as other.

Worked with off shore development team to develop, test and improve upon custom reporting software actively used by over 100 clients.Implemented highly customized workflow-based, optical character recognition enabled document management systems utilizing Microsoft Sharepoint along with several other integrated software suites Maintained on-site network.

Identifying and troubleshooting desktop and network related issues for American Express Financial Advisors across the entire US

Devised and implemented a secure "Internet Café" system consisting of five Windows 2000 client PC's and a Windows 2000 Server in an Active Directory environment, which allowed the public paid access to the internet, increasing revenue via the internet access along with attracting customers who stayed longer, often times spending more. Performed purchasing.

Recommending wireless products, services and accessories in a more dynamic market consisting of multiple wireless carriers. Selling an exceptionally wider range of wireless products, accessories, and consumers up to and including larger business accounts. Other miscellaneous responsibilities similar to Wireless Retail Inc

Followed the company's proven store-in-store sales strategy: approaching, interviewing and recommending wireless products and/or services which fit best with individual consumer needs.Performed monthly phone and accessory inventory, as well as placing weekly product orders, making sure all appropriate wireless phones, accessories and supplies were always.

Participated in helping my team to reduce downtime. Practicing highly effective sales techniques which often allowed us to close more sales than other teams at our location. Consistently recognized as a 'top five team' in many different metrics when compared nationwide with 30 other call centers Maintained a strict adherence to FCC regulations and internal.

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