James Talbot Email and Phone Number
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All around technology professional experienced in several internet technologies, always looking to pick up new knowledge and skills in our fast paced and rapidly changing datacenter environment. Servicing clients around the globe with top notch troubleshooting and customer service skills.Skills include...-Azure/AWS Configuration -VMWare Virtualization -Microsoft Active Directory-Microsoft Exchange, various other email services-Microsoft IIS Web Servers, including high volume server gardens/farms-Microsoft SQL (MCDBA Certificateion)-Commercial Automated Web Hosting & Technical Support-Wireless Microwave Internet Access - Point to Point and Multipoint Technologies Including Alvarion, Tranzeo & Ubiquiti -Microsoft Certified Identity Theft Prevention Specialist (Certification)-Cryptography, SSL/TLS Implementation-Apache and Nginx Web Server Configuration & Optimization-BIND and Microsoft DNS/DNSSEC-General Cisco Knowledge (CCNA)-WIFI Installation and Optimization
Implex.Net
View- Website:
- implex.net
- Employees:
- 45
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Datacenter Engineer And System AdministratorImplex.NetMinneapolis, Mn, Us
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Datacenter EngineerImplex.Net Sep 2006 - PresentImplex.net, a fast paced, rapidly changing, endlessly evolving data center facility and all-around technology and Internet service provider.
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Technical SupportImplex.Net Sep 2006 - PresentPrimary Technical Support for products such as Web Site Hosting, Email, Virtual Servers, Managed Services, Wireless PtP Internet Access, Hotel Internet Access and Custom Webcasting /Streaming Event Services both Live and VODCoordinate a team of 5 engineers in optimizing day to day efficiencies, allowing us to get more routine support as well as other awesome projects completed with less people, in less time, using less resources. Faster Faster Faster. Lead the way through documentation of technical details related to the support role in both internal and client-facing Knowledge Bases
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Network Administration - Technical SupportSedtec, Llc May 2004 - Sep 2006Worked with off shore development team to develop, test and improve upon custom reporting software actively used by over 100 clients.Implemented highly customized workflow-based, optical character recognition enabled document management systems utilizing Microsoft Sharepoint along with several other integrated software suites Maintained on-site network equipment, servers, upstream internet connections, remote hosting accounts, and all on site workstations/laptops.
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Tier 1 Technical SupportIbm Global Services May 2004 - Sep 2006Identifying and troubleshooting desktop and network related issues for American Express Financial Advisors across the entire US -
Manager & BaristaCafé Fusion / Astro Cafe Feb 2000 - Jan 2006Devised and implemented a secure "Internet Café" system consisting of five Windows 2000 client PC's and a Windows 2000 Server in an Active Directory environment, which allowed the public paid access to the internet, increasing revenue via the internet access along with attracting customers who stayed longer, often times spending more. Performed purchasing, inventory, budgeting, and payroll duties, as the owner became more involved with other business functions.Implemented new hiring and training procedures resulting in lower employee turnover, greater efficiency of work, and an overall more positive atmosphere for employees as well as customers.
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Wireless Communications Service Consultant2003 Retail Communications Consultant Select Communications Jun 2003 - Jul 2004Recommending wireless products, services and accessories in a more dynamic market consisting of multiple wireless carriers. Selling an exceptionally wider range of wireless products, accessories, and consumers up to and including larger business accounts. Other miscellaneous responsibilities similar to Wireless Retail Inc
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Store Supervisor And Wireless Communications Service ConsultantWireless Retail Inc Jan 2001 - Jan 2002Followed the company's proven store-in-store sales strategy: approaching, interviewing and recommending wireless products and/or services which fit best with individual consumer needs.Performed monthly phone and accessory inventory, as well as placing weekly product orders, making sure all appropriate wireless phones, accessories and supplies were always at the store when needed.Maintained a level of customer service second to none, resulting in very high customer satisfaction, less contract misunderstandings or disputes, and overall fewer product returns and/or service cancellations.Acted as an 'on-call' computer support and repair technician, performing repairs to company computers on-site which no one else was technically qualified to do. -
Telephone Sales RepresentativePro-Mark One Jan 1997 - Jan 1999Participated in helping my team to reduce downtime. Practicing highly effective sales techniques which often allowed us to close more sales than other teams at our location. Consistently recognized as a 'top five team' in many different metrics when compared nationwide with 30 other call centers Maintained a strict adherence to FCC regulations and internal Quality Assurance guidelines.Utilized multi-tasking, inter-personal, telephone, computer, and customer service skills to help increase the number of sales I attained personally for each project we worked on. Always striving to reduce the amount of time required to close a sale, resulting in higher contacts per hour and often more sales per hour.Assisted my supervisor from time to time when he was busy elsewhere in the building by motivating our team, tracking employee stats (sales per hour, calls per hour, etc.), and handling 'irate' leads when necessary.
James Talbot Education Details
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East High SchoolGeneral -
School
Frequently Asked Questions about James Talbot
What company does James Talbot work for?
James Talbot works for Implex.net
What is James Talbot's role at the current company?
James Talbot's current role is Datacenter Engineer and System Administrator.
What is James Talbot's email address?
James Talbot's email address is ja****@****lex.net
What is James Talbot's direct phone number?
James Talbot's direct phone number is 165146*****
What schools did James Talbot attend?
James Talbot attended East High School, School.
Who are James Talbot's colleagues?
James Talbot's colleagues are Manoj Rai, Dan Kelly, Adam Edwards, Milo Fretwell, Susan Mooiman, Brynn Devaan, Lebo Sedupane.
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