James Bennett

James Bennett Email and Phone Number

Product Owner and Director of Client Services at Wellsource @ Wellsource
James Bennett's Location
Portland, Oregon, United States, United States
James Bennett's Contact Details

James Bennett personal email

About James Bennett

Client Services, Dev ops, Project Management, Release Management, Account Management, Biz devProduct owner, project manager, client manager, business development, you name it I've done it. 14+ years experience in the SaaS e-commerce/software industry. Excelling at bridging gaps between development and business sides of projects and maintaining solid understanding of sales team’s needs. Ability to provide guidance for the needs for both clients and customers. Expert at interpreting the needs and requirements of a client, providing and building the tools for success.

James Bennett's Current Company Details
Wellsource

Wellsource

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Product Owner and Director of Client Services at Wellsource
James Bennett Work Experience Details
  • Wellsource
    Product Owner And Director Of Client Services
    Wellsource Mar 2021 - Present
    Tigard, Oregon, Us
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  • Wellsource
    Director Of Client Services
    Wellsource Mar 2018 - Present
    Tigard, Oregon, Us
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  • Wellsource
    Client Services Manager
    Wellsource Jan 2016 - Mar 2018
    Tigard, Oregon, Us
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  • Digital River
    Associate Director - Sales Engineer
    Digital River Jul 2014 - Mar 2015
    Minnetonka, Mn, Us
    Worked closely with sales team, vetting clients’ needs and requirements, and with development and delivery teams for implementation. Guided sales team and client toward what best met their needs. Managed on-boarding of new clients maintaining relationship through first month of activity.
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  • Digital River
    Associate Director - Mycommerce
    Digital River Jul 2012 - Jul 2014
    Minnetonka, Mn, Us
    Product Owner and Scrum Master for development projects ranging from two weeks to over six months. Maintained ownership of P&L for RegNow platform as well as oversaw expansion and revenue growth of platform. Managed affiliate partner channels for 3 platforms, fostering and growing relationships. Improved client communication response time and native language correspondence with integration of global client services team in Russia, China, Germany and the US.
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  • Digital River
    Operations Manager
    Digital River Jan 2010 - Jul 2012
    Minnetonka, Mn, Us
    Managed day-to-day operations of RegNow eCommerce platform. Maintained relationships with top tier clients with daily communication. Oversaw projects from concept to release by managing code release process. Managed client services and affiliate channel partner teams. Implemented weekly team meetings with client services and development to improve communication of client temperature.
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  • Digital River
    Technical Services Manager
    Digital River Jan 2007 - Jan 2010
    Minnetonka, Mn, Us
    Managed Client Services Team for on-boarding and support of clients with RegNow ecommerce platforms. Created and improved process involved for client management to streamline services and increase satisfaction. Support Lead for over 4K publishers and 10K affiliates.
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  • Digital River
    Account Manager
    Digital River Oct 2001 - Jan 2007
    Minnetonka, Mn, Us
    Lead client support for RegNow platform. Managed bi-monthly payment process for entire platform client and affiliate base, processing checks, ACH, wire, and paypal payments.
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  • Digital River
    Vendor Services Coordinator
    Digital River Nov 2000 - Oct 2001
    Minnetonka, Mn, Us
    Client support for RegNow platform, payments and order inquires. Researched new clients for fraud review and created new accounts.
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James Bennett Skills

E Commerce Affiliate Marketing Email Marketing Web Analytics Strategic Partnerships Online Marketing Sem Saas Lead Generation Online Advertising Digital Marketing Seo Mobile Marketing Analytics Customer Acquisition Ppc E Business Google Analytics User Experience Google Adwords Digital Strategy Multi Channel Marketing Interactive Marketing

James Bennett Education Details

  • Western Washington University
    Western Washington University
    Psychology

Frequently Asked Questions about James Bennett

What company does James Bennett work for?

James Bennett works for Wellsource

What is James Bennett's role at the current company?

James Bennett's current role is Product Owner and Director of Client Services at Wellsource.

What is James Bennett's email address?

James Bennett's email address is jt****@****ail.com

What schools did James Bennett attend?

James Bennett attended Western Washington University.

What skills is James Bennett known for?

James Bennett has skills like E Commerce, Affiliate Marketing, Email Marketing, Web Analytics, Strategic Partnerships, Online Marketing, Sem, Saas, Lead Generation, Online Advertising, Digital Marketing, Seo.

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