James Beveridge Email & Phone Number

Preston, Md, Us

Seaford, Delaware

• Communicates with 10 cross-functional team members regularly, building relationships throughout the company to ensure goal achievement.• Analyzes customers’ needs and upsells solutions to both new and existing customers, achieving store sales goals of over 100% attainment per month.• Completes 10 cold calls daily to publicize the company’s mission and attract new business.• Provides exceptional customer service, resulting in a 98% satisfaction rating.• Manages all administrative aspects of the sale, including the completion of customer contracts and warranties.

• Utilized strong knowledge of all products, accessories, pricing plans, promotions and service features to educate the customers, ensuring the best fit for their needs.• Effectively handled up to 50 customers daily, ensuring each was provided with high-quality service, attention and consideration.• Multitasked and prioritized every day, including the role of Acting Manager for another store.• Delivered on duties associated with delivery, pick-up and troubleshooting issues.• Upheld impeccable personal standards that made customers feel welcome and comfortable.

Cambridge, Maryland

• Attended to up to 10 critical tasks daily, including assisting servers, engaging customers and solving problems in the food and beverage department.• Implemented managerial and interpersonal skills to lead both front house and kitchen staff.• Achieve over 100% increase in revenues by upselling clients: assisted in the company achieving record-breaking growth.• Assisted with training, and development of qualified employees.• Ensured smooth functioning operations of the restaurant area to maintain a high standard of customer satisfaction and perform within brand expectations.