James Calhoun Email & Phone Number

Miami, Florida, United States

Director of Entertainment with main focus being guest and public relations, programming and production of entertainment / activities as well as driving revenue on 5 different ships.* TV host, interviewer, and host / emcee of theatrical production shows, events, parties and activities, each with up to 3,700 guests attending.* Directly responsible for marketing all onboard services via television, collateral, hosting events and theatrical shows.* Created and organized a daily program of events and activities for both adults and youths.* Trained, coached and led a department of up to 125 staff.* Developed and controlled operating inventory and budget for the entertainment department.* Identified forward thinking solutions to enhance revenues, profits, service, brand quality, guest satisfaction and crew satisfaction on underperforming ships.

Executive manager of the flagship location for a 9-location dog wellness Manhattan Corporation. The corporation provides veterinarian surgical care, overnight care and total canine wellness services. I worked closely with the marketing department to create outreach to the community that would introduce our company. This includes social events, social media, website updates and client email blasts. Directly responsible for overseeing daily operations, creating policies / procedures and growing revenue. I have exceeded monetary and client expectations consistency by creating innovative methods to grow locations. Recently I added talent acquisition companywide as one of my proud projects. Additionally, the training of new managers before being assigned a home location.

Hilton Head Island, Sc

Managed sales and marketing activities for a leading restaurant group in a high traffic resort.▪ Developed marketing plans and collaterals.▪ Directly liaised with hotel and resort concierges to promote restaurant growth. ▪ Participated in operational decisions and development of strategic plans, business plans, budgets and promotions.

Hilton Head Island, South Carolina

Oversaw the general day to day operations of this fine dining white tablecloth establishment. ▪ Planned and maintained a wine list with over 500 wines. Responsible for ordering, inventory and cost control of wine cellar.▪ Programmed MICROS POS.▪ Hired and developed training for all front of the house staff.▪ Managed party and menu planning.▪ Responsible for payroll and general daily bookkeeping.▪ Maintained a reservation only operation with approximately 350 guests per evening.▪ Reached and exceeded a yearly budget during time at CQ’s.

New York, New York

• Responsible for driving the performances of seven General Managers of seven restaurants on Manhattan’s Upper East Side. Main focuses being operations, revenue growth and marketing strategies.• Four of the seven restaurants received praise from the New York Times and New York Magazine.

Bachelor'S Degree, Psychology

Education record

Musical Theatre, Public Speaking and Music