Software Sales/Services Software TrainerProject Management

Sales Solutions Consultant – 2 years– Support Sales Reps to meet quarterly quota and business goals involving everything from lead generation to closing and delivery on the sale. – Conduct demos and presentations for our software products. Sometimes the demos are given in person and other times over the Web using presentations tools like Web-Ex.– Duties required frequent travel and the ability to interact professionally with customers.– Gather and document customer requirements and enhancement requests for future product releases. Many times I have written the initial AD (Acceptance Document) and specifications.– Frequently called on to conduct training and on-site services.

Tecnomatix was bought by UGS and then by Siemens. Work history for Siemens listed above overlaps because of this, but both are the same employer. However, my role changed from one to the other.Engineering Team Manager – 2 yearsIn addition to Field Service Engineer responsibilities:– Direct reports included a group of Solutions Engineers with similar responsibilities as mine. – Standard HR responsibilities of being a manager; hiring, terminations, reviews, rewards and disciplinary action.– Served on the Advisory Board for our NPI software products which is responsible for advising the CEO and helping to set the direction for the company regarding the product line we represent.Field Service Engineer – 4 years– Responsible for installation, training and implementation of Siemens NPI software products used in electronics manufacturing at customer sites.– Conducted in-house and onsite training classes– Provide post installation technical phone support for new customers.– Responsible for the Project Management of multiple focus accounts.– Perform QA tests on patch fixes and new releases of our software that affect these focus accounts.– Frequently called on to conduct demos, presentations and benchmarks of our software products to assist sales reps with opportunities.– Duties required frequent travel and the ability to interact professionally with customers.

Same as above Tecnomatix listing.

- Creating and troubleshooting machine programs for automated SMT equipment- Designing and improving process for entire SMT manufacturing process- Liaison between SMT manufacturing and Mfg Engineers and Customer Account reps

- Creating and troubleshooting machine programs for automated SMT equipment- Designing and improving process for entire SMT manufacturing process- Liaison between SMT manufacturing and Mfg Engineers and Customer Account reps

- Responsible for scheduling and supervision of SMT machine operators including standard HR responsibilities for hiring, reviews, terminations, etc...- Managed production schedule for manufacturing lines- Managed and lead continuous improvement projects for department- Played major role in development of ISO9000 documentation for department

- Responsible for scheduling and supervision of SMT machine operators including standard HR responsibilities for hiring, reviews, terminations, etc...- Managed production schedule for manufacturing lines- Managed and lead continuous improvement projects for department- Played major role in development of ISO9000 documentation for department