James Tigner Email & Phone Number

Pittsburgh, Pennsylvania, United States

Registered Representative offering securities products and services through NYLIFE Securities LLC, Member FINRA/SIPC, A Licensed Insurance Agency.

Pittsburgh, Pennsylvania, United States

Agent licensed to sell insurance through New York Life Insurance Company

Greater Pittsburgh Area

Sales

Pittsburgh

Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking on every door within assigned territory. Key Responsibilities and Accountabilities:• Display thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed Internet, phone and home security services. • Communicate and develop rapport with customers.• Meet and exceed sales goals as established by local markets.• Independently established and organize daily sales activities.

Greater Pittsburgh

The leader of the chapter responsible for promoting the ministry of CEF® with the goal of increasing partnerships with churches and schools. Key Responsibilities and Accountabilities:• Provide operational leadership, raise capital through foundational grant writing and individual support, identify partnership opportunities spearheading expansion and growth within Allegheny County.• Recruit and develop workers both paid and volunteer to help meet ministry goals• The position reports to the State Director and the local Board of Directors.Key Achievements:• Successfully developed and managed twelve summer programs over five weeks at multiple locations reaching over 150 children.• Recruited and trained paid and volunteer personnel to staff these programs.• Created five new church and elementary school partnerships for weekly afterschool programs.• Designed a web and social media presence promoting the ministry.

Support field technicians through work order quota management. Key Responsibilities and Accountabilities:• Ensure daily productivity by managing schedules in multiple management areas. • Troubleshoot issues with customer in home equipment.• Shift work dynamically throughout the workday to ensure on time completion.

Greater Pittsburgh Area

Provide network management and proactive network surveillance for a converged RF network.Key Responsibilities and Accountabilities:• Monitor network and applications elements utilizing the tools and interfaces provided• Provide initial trouble resolution of network outages or anomalies.• Generate trouble tickets and assigns to fix agents to minimize customer impact and expedite resolution.

Greater Pittsburgh Area

Identify and resolve a full range of customer issues.Key Responsibilities and Accountabilities:• Answer incoming calls from customers involving billing and technical issues.• Upsell customers on calls based on their needs.• Follow up with issues that could not be resolved on the first call to ensure customer first call resolution.

Greater Pittsburgh Area

Resolved customer issues in a face-to-face help desk environment.

Customer Service in the men’s clothing department.

Water treatment and purification.

Education record

Education record