Jim O. Email & Phone Number

Houston, Tx, Us

Montreal, Quebec, Ca

Work with business unit leadership to minimize risk in the business unit and improve security controls. Responsible for ensuring member compliance with enterprise information security controls and project compliance with information security contract requirements. Also responsible for incident response, closure and root cause analysis. Manage the security awareness programs that include Privacy, Intellectual Property, Secure Application Development, Physical Security, Business Continuity Planning and Workforce Protection. Work with members of the CGI sales teams to manage security issues in contract negotiations and with CGI Internal Audit. Work extensively with client and firm legal teams to negotiate legal terms. Responsible for due diligence activities in merger and acquisition initiatives.

Contracting in the areas of IT strategy, cyber security, security architecture, secure software development, incident detection. Provided security best practices, risk assessments and audits to select clientele. Provide virtual CISO services to clients ranging from small business to enterprise.

Toronto, Ontario, Ca

Member of the executive management team reporting to the CEO. Responsible for all cyber security and compliance operations, including defining, executing and maintaining corporate security architecture, controls and standards. Design and architect global security strategy for corporate assets. Responsible for PCI DSS 3.2 and PA-DSS certifications for company and solutions. Leading efforts to obtain China Union Pay (CUPS) certifications for China strategy. Remain up-to-date on cyber trends, regulatory requirements and industry standards (e.g., NIST, ISO 27001, etc.). Investigate, evaluate and test security technologies to improve security posture.• Created information security awareness campaign to limit risk of exposure to social engineering, phishing and other exploits. • Advised on necessary business information policy changes necessary for GDPR in transportation industry.• Led effort to obtain PCI Service Provider Level 1 certification.• Performed security assessment, including code review, on software product offerings.• Transformed professional services organization from custom software development model to a client success model to support new market strategy and software platform. • Reduced client support ticket resolution time by 52% by optimizing business unit processes. • Reduced internal IT support ticket resolution time by 31% by optimizing processes and implementing ticketing system.• Increased team utilization 168% YoY from 2016 to 2017 by focusing practice activities around billable activities.• Reduced logistics team costs by 42% by renegotiating contracts with vendors and optimizing processes

Houston, Tx, Us

Management of global consulting services operations and delivery. Developed and executed service offerings. Managed and developed existing accounts, as well as assisted sales in winning new accounts. Responsible for global consulting, systems analysis, defining technical requirements, performing high level design, training and support partner channel. Risk and compliance auditing. Cyber security subject matter expert for review and approval of security designs, configurations, baselines, and technical standards and identification until corporation restructured.• Led team that closed largest EMEA services engagement in the company's history.• Created new consultant career development initiative to increase professional performance of business unit team.• Achieved 23% YoY business unit revenue growth between 2014 and 2015.• Achieved 44% YoY quarter growth Q1 2016 vs. Q1 2015.• Increased average implementation deal size by 224% by shifting from fixed fee to time and materials engagements.• Increased average project deal size by 200% by shifting from fixed fee to time and materials engagements.

Orem, Utah, Us

Managed all cyber security services for North and South America. Collaborated with sales to bring in new business. Developed and executed service offerings around risk mitigation, penetration testing, malware reverse engineering, risk assessment, PCI DSS assessments, IT audits, incident detection / response, network monitoring, security analysis, data security, cyber program development until company broken apart and sold. • Led team that discovered malware used to exfiltrate 200,000+ customer records from a major retailer’s e-commerce site.• Led team that discovered malware and methods used compromise major grocery chain's internal network.

Houston, Tx, Us

Contracting in the areas of IT strategy, cyber security, security architecture, secure software development, incident detection. Provided security best practices, risk assessments and audits to select clientele. • Performed hardware vulnerability analysis for major medical company resulting in 27 vulnerabilities discovered. • Provided personnel management consulting for technology client resulting in 42% decrease in staff turnover.

Pasadena, California, Us

Led multinational organization of consultants to deliver EnCase software services to enterprise customers across the western United States, Canada, Latin America and Asia. Responsible for software implementation, risk mitigation, customization, strategic partnerships, IT audits, risk and compliance auditing and contract negotiations around computer forensics, eDiscovery and cyber security for Fortune 500 clients. Cyber security subject matter expert.• Led team of consultants who discovered malware used to compromise servers in the Sony PlayStation Hack event.• Led team of consultants who discovered malware used to compromise servers in Warner Brothers event.• Led team of consultants who discovered malware used to compromise servers in Baker Hughes event.• Closed and managed multi-million-dollar eDiscovery project with largest new commercial services customer in the company’s history, resulting in being named Employee of the Quarter for Q4 2010 and Services Director of the Year for 2010.• Achieved 100% retention of staff during year-long period of high division turnover by instituting effective management processes.• Named Leader of the Year for 2011 and achieved Presidents Club for exceeding operational and services revenue targets.• Increased YoY Q2 revenue by 235% by instituting customer management methodology.

Austin, Tx, Us

Responsible for all project management, profit and loss, account management and development staff management for the SharePoint enterprise content management practice team. Oversaw utilization, retention and career development of direct reports, performed IT strategy consulting, and speaking engagements regarding SharePoint, IT governance and eDiscovery until downsized during recession.• Increased quarter over quarter revenue in 2009 by 10% by creating eDiscovery SharePoint offering.• Managed $1.5 million in consulting projects in 2008.• Increased gross margin of practice by 33% in 2009 over 2008, despite weakened economy.• Increased practice utilization by 17% in 2009 over 2008, despite weakened economy.• Presented on topics such as SharePoint features and functionality, Governance and e-Discovery to audiences as large as 200 members.• Sold $280 thousand in new consulting business by leveraging personal business network and contacts.• Architected and managed a Microsoft CRM implementation for a global sales team in 7 countries.• Obtained promotions for A-players by utilizing career development methodology with direct reports.

Responsible for project management and IT consulting for software development and SharePoint projects, managing on- and off-shore staff. Responsible for strategy, client relationships and business development, full systems development lifecycle management.• Grew targeted account by 1100% by partnering with account business units for additional software development projects. • Sold 27% of the firm's yearly revenue while maintaining a personal billing utilization of 75%.• Sold, architected and led a Microsoft CRM implementation for a global sales team in 7 countries.• Conducted user training for 50+ users, with an average course rating of 4.93 out of a possible 5.0.

Operated a technology consulting company for academic and business clients. Delivered solutions around secure software development, data security, custom software development. Responsible for growth and profitability, all sales, business development and marketing efforts. Managed sub-contractors and vendors during projects for over 61 client companies. • Decreased client’s application compromise occurrence by 30% by performing application security audits.• Performed vulnerability assessments on client Web sites.• Increased company revenues by 10% during dotcom collapse by providing superior value to clients.• Awarded a 100% budget increase for phase 2 by delivering the first phase under budget.• Increased client’s revenues by 25% by developing a SharePoint practice from the ground up.• Decreased average search times by 25% by reengineering taxonomy and information architecture of corporate intranet.• Designed and developed an ad-hoc report-generating application for in-house use at Compaq that was delivered on time and on budget.• Created a central data repository for diverse data utilized by client's major partner accounts over two months that was delivered on time and under budget by 10%.

Arlington, Texas, Us

Responsible for design and development of Microsoft-based solutions. • Achieved a first-year utilization that was 166% above target goal.

Responsible for all plasma sputtering engineering processes.

Bachelor Of Science - Bs, Materials Science & Engineering

Graduate Work, Materials Science And Engineering