Tony Alvarez Email & Phone Number

Orlando, Florida, Us

-Collaborated and implemented a brand new "Value Stream" IT structure aligning business areas to a functional IT group.-Co-Authored and implemented a leadership program designed to allow an individual to gain introspective knowledge and understanding toward a more authentic self.-Has been able to lead the continuity of projects and efforts through adversity and create a thriving organization despite social, economic, and global changes. -Passionate advocate of the Agile Philosophy personally teaching, coaching, and mentoring teams and leaders.

Orlando, Florida, Us

-Lead the team in ideation sessions documenting key themes and features for potential prototyping.-Worked with 3rd party innovation shops to understand, create, or implement cutting and bleeding edge technology.-Collaborated in the creation of the HICV "Dreambuilder" technology allowing customers to design their own vacation experiences while identifying and storing customer preferences.-Created eDocs technology for paperless end to end purchase, recording and securitization.-Created the strategic innovative vision for the company and its brands.

Orlando, Florida, Us

-Created and implemented IT sustainment development and analyst team-Collaborated in the prioritization and execution of company strategic programs and initiatives.-Worked with the sustainment team to cut support tickets in half through backlog grooming exercises, business partnership in streamlining processes as well as better aligned business analysis.-Worked with development manager to create new standards in development as we as a center of excellence.-Assisted the development manager in implementing his vision for an API lead development environment.

Orlando, Florida, Us

-Led the Customer Success Manager/BA/Scrum Masters team in Agile project leadership, analysis and execution.-Led the Project Development Engineers in Agile project development and overall execution through warranty.-Led the Support Development Engineers through ticket assessment, knowledge sharing, and skill ramp up.-Partner with business leadership to allow for better collaboration opportunities.

Orlando, Florida, Us

-Responsible for the oversight o the Agile Center of Excellence and Community of Practice.-Evangelist for Agile within the Orange Lake organization-Worked closely with agile teams, evaluating their health, and guiding them on best practices, Agile values, process and process improvements, as well as conflict resolution.-Built the Agile culture and community using a collaborative approach.

Orlando, Florida, Us

-Authored the SMART system for Sales and Marketing that is still in full-use today (2022).-Created Closing Cost breakdown technology allowing Holiday Inn Club Vacations to collect full closing costs for the first time.-Assisted in bringing live the call center switch with IHG beginning the first steps to the IHG Holiday Inn Club Vacations relationship.-Create the design and specifications for new development.-Implement and train new software development.-Scrum Master & Agile/Scrum Trainer

Orlando, Florida, Us

-Collect requirements for new major software development-Communicate and market new applications to the user community.-Assign training and implementation resources-Document stakeholder needs and requirements -Develop training and documentation-Implement and train new software development

Orlando, Florida, Us

-Developed and performed test plans for new and existing software-Documentation for testing results-Trained IT personnel on new system enhancements

-Opened and operated all contracts offices in Florida and offsite in Caracas, Venezuela.-Implemented laser printing legal documents-Liaison to IT in the development of the SWORD system-Club Sunterra Trainer-Business Analyst to IT and Accounting for contract operations.

Master Of Business Administration - Mba, Business

Education record