James Tout Email & Phone Number

Mount Martha, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Lead the software engineering discipline and project delivery inline with:ISO 13485 Quality System for medical devicesISO 14971 Risk Management for medical devicesIEC 62304 Software lifecycle for medical devicesIEC 62366 Usability in medical devicesIEC 60601-1 Programmable electric medical devices

Melbourne, Australia

Manage software projects in line with:ISO 13485 Quality System for medical devicesISO 14971 Risk Management for medical devicesIEC 62304 Software lifecycle for medical devicesIEC 62366 Usability in medical devicesIEC 60601-1 Programmable electric medical devices

Melbourne, Australia

Government client Microsoft Dynamics 365 CRM Implementation Varied, hands on role covering many activities as the project developed

Dayton, Ohio Area

Lead in Group JD Edwards, Team Centre and On Base implementationRecovered a complex, multiple business tool implementation and delivered on timeAchieved 8-week recovery from implementation to business as usualOnsite functional leads, local PM’s and offshore development team managementCross functional change management significantly improving business engagement Mapped current state and redesigned business processes delivering improvementsTranslated business requirements and managed expectations Assisted in creating successful proposal for new PMO groupDeveloped implementation blueprint to be used across remaining sites in 2017Steered the training strategy to ensure the learning cycle was reduced to a minimumBalanced blend of standard corporate processes versus custom developmentSignificant BI report development using Insight RRTJD Edwards ERP system implementation converting from a highly customised EMS green screen systemTeam centre engineering document management system implementation integrating with SolidWorks ePDMOn base document management system implementation

Derby, United Kingdom

Responsible for Commercial and Manufacturing Operations improving both revenue and profitabilityFinancially stabilized a small businessReviewed business processes and implemented improvements in many areasConsolidated 2 facilities delivering significant savings Full P&L responsibility Implemented ODI and Agile Project Management for product design

Melbourne, Australia

High level strategic planning and executionUsed technology to help install a culture of continuous improvementRole assigned for business experience to develop into Senior IT role – 5 direct reports, 86 indirectAssisted a group of cross functional teams and lead them to >95% OTD (was 80%)Implemented Supply Chain best practice assisting the business to reach 20% operating incomeSuccessfully guided the business to adopt a continuous improvement culture and become the reference site for LEAN Op Ex. within the group delivering further profitability improvements

Melbourne, Australia

Successfully project managed multiple ERP and CRM implementations (JDE, SAP, BPCS, Microsoft AX) globally (Australia, China, USA, Argentina, UK, France, NZ)Agile Project Management implementation for software development shortening development cycles Lead member ERP selection board for large division (SAP vs. Oracle vs Dynamics)MPLS redesign and data centre relocation saving $60K / annum and increasing speeds by 80% (avg.)LEAN IT implementation – Lead the team to transition from 80% of resource spent on reactive incidents to 80% proactive planned activities Global CRM implementation (Microsoft Dynamics) standardising the sales process improving quote conversion %Successfully supported 16 locations, 4 time zones, 500 users with 3 direct reports Responsible for infrastructure, application and desktop support improving service levelsGlobal helpdesk cover – 35,000 usersITIL implementation and site hardware standardisation projects delivered on timeHead Office relocation including complete new phone systems and infrastructure $1.4M capital BMC Remedy helpdesk setup and helpdesk operating procedure developmentServer virtualization Hyper-V and VMWARE – 26 servers consolidated into 6 with tier 4 offsite recovery

Manchester, United Kingdom

Large scale project management / Appropriate technology selectionApplication development and lifecycle management, 6 direct reports, team created from scratchDeveloped an industry leading Ecommerce platform Lead in many business process mapping activities automating processes with software toolsProduct selection tools development – highly technical requiring business and customer engagement Setup Business Improvement teamWebsite developed and subsequently outsourcedImplemented successful SEO Project through Google Ad words and related toolsDocument Management System development delivering business needs and saving £200K Vs. 3rd party