James Tran Email & Phone Number

Main Responsibilities: * Update the train schedule regularly from Trade Team to avoid errors when notifyingcustomers.* Meeting customer requirements in the company's regulations while ensuring that all KPIs areachieved by Head Office.* Manage call quality: Control time standards, be efficient in content, and improvecommunication between employees and.

Vietnam

• Main Responsibilities: Merchandiser:
• Responding, ensuring the customer inquiries and trying to reach customer requests areaddressed in a timely manner.
• Be a person who coordinate with sales team, other internal teams, suppliers to ensure theproduct quality and customers’ requirements are met.
• Handling customer complaints according to the Company procedures and service standard.
• Communicating with sales team and key vendors regarding the latest development of thecustomers and to maintain updated customer profile information.
• Sharing proactively among team members on new product / system knowledge and onlessons learn from the mistakes to improve quality of the whole team.

Bachelor'S Degree, Business English

Bachelor Of Education - Bed