James Twigger, Cgcio Email & Phone Number

Tamarac, Florida, US

• Supervise a staff of thirteen (13) individuals including performance evaluations.
• Present IT initiatives to Executive Staff, the City Manager, and the Mayor and City Commission.
• Develop and manage $4.3M annual operations and $2.2M capital improvement / maintenance budget.
• Forecast and plan for future technology requirements.
• Manage and engineer the City's network, telecommunications, server, storage and cybersecurity infrastructure as well as enterprise applications.
• Develop and implement IT related policies and procedures, utilizing ITIL and industry best practices, and also successfully respond to annual audit requirements.

• Managed and maintained all network, server and telephony infrastructure, including user workstations.
• Developed departmental operations budget and strategic long-term objectives.
• Managed vendor relationships and made purchasing decisions with regards to hardware, software and network equipment.
• Performed Human Resources and Accounting related functions including policies and procedures, dispute resolution, and held fiduciary responsibility for health insurance plans and retirement plans.

Pittsburgh, PA, US

Taught laboratory lectures for graduate and undergraduate students in telecommunicationsAssisted students with laboratory work, assignments and with understanding subject matterEvaluated and corrected student assignments

• Developed strategic plans, identifying technology-related initiatives to support business operations
• Planned for and managed staffing and development, hardware acquisitions and facilities to assure their consistency and support of the organization’s business plans
• Directed and evaluated the organization’s fiscal functions and performance
• Evaluated and advised on the impact of long-range planning and the introduction of new programs/strategies
• Provided timely and accurate analysis of budgets, financial reports and financial trends in order to assist the CEO in the performance of his responsibilities
• Managed banking and vendor relationships

• Managed and maintained all network and server infrastructure, and user workstations
• Maintained Internet web server using Internet Information Server (IIS)
• Managed backup and restoration of data using Symantec Backup Exec
• Managed Checkpoint Firewall-1 and Sun Solaris Firewall
• Implemented company-wide auditing system of computers and software using ClickNet
• Managed client connections to proxy servers

Master Of Science, Telecommunications

Master Of Science, Internet Information Systems

Bachelor Of Science, Information Science And Social Science

International Studies (Computing)

International Studies (Spanish)

Weldon Cooper Center For Public Service, Leading, Educating And Developing (Lead) Program

College Of Business, Cisco Certified Network Associate (Ccna) Program

Florida Institute Of Government (Fiog), Certified Government Chief Information Officer (Cgcio) Progr