*14 years of experience designing and selling residential HVAC systems from replacement to all-new, ground-up systems*11 years of experience selling mini-split HVAC systems *11 years of experience selling on-demand domestic hot water systems*7 years of experience selling hydronic gas/propane-fired heating and domestic hot water systems*Practices Massachusetts building-efficiency HVAC regulations IECC 2015*Aggressively supports all MASS SAVE initiatives such as the Heat Loan program and rebate offers as well as Mass CEC rebate initiatives*Demonstrates exceptional oral and written communication skills*Eagerly grasps new ideas and spearheads their implementation*Cultivates customer relationships that result in sales, referrals, and long-term customer loyalty*Outstanding ability to promote company quality, value, and integrity to win clients’ business

*Performs consultations with prospects acquired through on-line target marketing, direct mail campaigns, annual home show, and robust referral clientele*Selling up to 50% of the total company revenue and 50% blended close ratio *Creates a reputation as a knowledgeable and trustworthy sales consultant among competing dealers and distributors*Directed initiative to participate in a local trade show, expanding company visibility and prospect/customer base; prepares for and runs booth at annual show*Initiated the re-launch of berrymechanical.com, writing content, designing page layout, finding graphics, and communicating goals to web master*Nurtured a successful marketing relationship with Angie’s List Boston, highlighting company excellence in the marketplace; manages flow of customer leads from Angie’s List, monitoring review activity and crafting responses for both positive and negative member feedback*Works with Dex Media Search Engine Marketing (SEM) on the following: reviewing web search performance, refining keyword selections, monitoring click budget data.*Managed trade relationship with Home Depot Home Services until 2008

*Led the Manchester, NH store to perform in the top 10 most profitable outlets in the company*Developed and performed staff sales and product training*Provided excellent customer service by contributing to product development and product use in the field*Ensured that customers left fully equipped by adding value to their major purchases