James Vind Email & Phone Number

Dunedin, Otago, New Zealand

My role plays a pivotal part in SFF transformation journey. As an all-rounder, I use my conceptual technical knowledge, and experience in delivering large complex programmes and projects in an agile and adaptive way. With excellent communication skills I work collaboratively with both internal and external stakeholders.

Dunedin, Otago, New Zealand

As a Solutions Architect my role is to be a trusted advisor to the business and wider organisation on initiatives and projects leveraging knowledge of strategic direction of the organisation while keeping up with the Education sector trends and evolving technologies.

Dunedin, Otago, New Zealand

My role is to plan, test and lead to the implementation, design and development of process enhancements in relation to the organisation’s ERP whilst ensuring the ERP performs to the business requirements and is in support of core organisational functions and business processes. This includes gathering and analysing data in support of business cases, proposed projects, and business system requirements while working with all relevant stakeholders including; Corporate, Trainer, Team members and end users.

Otago & Southland, New Zealand

University of Otago – Pathway & English Language CentreMy role was responsible for the development, delivery, monitoring and management of the technology needs of these departments as they integrated in to the University's standard shared service delivery model. The role encompassed a mixture of Systems Architect, Business Analyst and Project Management. With these ingredients combined, they delivered the required IT and business change required. The role also oversees the day to day management of the IT office and desktop support person. Achievements:- Digitally Transformed the IT Service model and how it operated (within 2 weeks) for 65 staff & 350+ students (Covid-19)- Delivered IT Continuity ensuring these departments maintained operations during Covid-19- Procured all IT hardware, software and licensing to sustain operations during Covid-19- Managed a Project Team to implement & deliver a complex Student Management System, on time and within budget- Identified continuous improvement initiatives to improve departmental wide operations- Managed risk across Technology projects and services- Managed excellent vendor, supplier and third-party relationships

Otago & Southland, New Zealand

I found new business, promoted all of OneCall’s Products, Services and Business Technology Solutions through cold calling, networking, marketing etc through to business to business sales, I managed the successful development of new customers through the sales cycle whilst also supporting and developing existing customer contracts.Achievements:• Achieved sales targets and significantly contributed to OneCall's largest ever month of revenue • Identified high profile and quality customers who would partner with OneCall for the long term• Ongoing account management, technology road-maps and consultations with existing customers

New Zealand

The objective of this role was to achieve maximum sales profitability, growth and account penetration within New Zealand by effectively marketing, promoting and championing all of DLS's products and related on-line solutions & services. Achievements:• Managed the end to end sales cycle and on-boarding process of new customers to DLS• Built brand awareness by re-marketing the DLS website and associated materials• Participated in trade shows, marketing events, conventions and conferences across the country for the company

Auckland, New Zealand

This dynamic role was designed to drive HP sales profitability and capability. I managed, coordinated and delivered HP’s special pricing project, Retail, Channel & Distribution Quota Setting & Sales Targets, and Marketing Development programmes. I supported, trained and communicated these programmes to HP’s customers (Retail, Channel & Distribution), HP’s sales managers, internal & external sales teams and finance. Achievements:• Quota Setting; worked with management to lay-off HP’s managed partner targets for 2013 and 2014• Managed the target setting exercise for Distribution, Partners & Retailers Pay for results programme 2013 and 2014• Managed NZ to 3rd in APJ region rankings (out of 20 countries) • Led, managed and co-ordinated HP New Zealand’s channel marketing plans, events and conferences for HP’s Partners• Out-sourced HP’s special pricing (SmartQuote – SQ) to call centres in India• Made HP easier to do business with, increased sales productivity and reduced turnaround times• Managed, deployed and fully integrated SQ in to HP NZ Channel Sales Teams• Managed, facilitated & trained the Indian SQ Team on NZ and AU Internal special pricing processes• Increased coverage in New Zealand from 35.8% to 77.7% in 6 x months (Aug ’12 to Jan ’13)• Reduced Special Pricing Turn Around Times to HP’s partners - 75.7% within 8 Biz Hours (Jan ’13)

Sydney Cbd, Australia

Within the Customer Fulfillment department this role included raising termination fees using SAP and validating customer contracts.

Leicestershire, Enderby

Successfully managed the ORACLE HRMS (payroll, Self Service and e-learning) system to the NHS in Leicestershire and turned around an unsatisfactory audit rating to satisfactory.

Portsmouth, United Kingdom

UK, Ireland & South Africa Audit ReadinessResponsible to the UK, IRE & South Africa HR Director, I ensured departmental policy and process governance conformed to IBM’s internal and external audit requirements (Sarbanes Oxley - SOX).(Nov 06 – May 07: Internationally assigned to IBM South Africa) - The leading expert in the field I was sent to South Africa to achieve a satisfactory audit rating and transfer knowledge to the team.

Ilm, Team Leading

Certificate In Higher Education, Management And Marketing