James Vong Email & Phone Number

Toronto, Ontario, Canada

• Responsible for the planning and implementation of all events by using superb time management and organizational skills leading to high event attendance • Manage day-to-day client services with the team employing interpersonal skills to maintain client satisfaction • Oversee all office administrative tasks including expenses, budgets and purchases by multitasking and prioritizing to meet deadlines • Implement excellent communication skills to coordinate with facility management, office vendors and service providers to ensure smooth operation

Kitchener, Ontario, Canada

Successfully launched an e-commerce business selling rare house plants on Etsy, Shopify and Marketplace. • Source in demand and high quality products to maintain strong consumer loyalty and to stay ahead of competitors • Built strong brand awareness across multiple platforms to garner over 5,000 sales by honing social media marketing skills

Toronto, Canada Area

• Oversaw daily front of house operations. Duties included opening/closing the restaurant, dealing with guest concerns, executing private events and administrative work. • Executed large private functions booked by in-house sales teams. Responsible for event set-up/teardown, maintaining relationships with the client and billing out the final tab. Parties ranged from 20-150+ guests. • Supervised FOH team consisting of 35+ daily staff members including servers, bartenders, hosts and server assistants.

Toronto, Canada Area

• Experienced in serving at a high-volume capacity with tables as large as 30+ guests or private events of 150+ guests.• Ability to answer questions regarding all the entertainment aspects of the venue including games floor, private functions or special events (trivia night, night club events on weekends, sports viewings).

Toronto, Canada Area

Previously interned at Much Digital Studios, Bell Media’s online department overseeing 40+ social influencers titled Much Creators. I oversaw Much Creator brand partnerships, maintained the Much Music YouTube homepage and monitored viewership and growth. Selected Accomplishments• Curated a selection of Much Creator content to highlight in weekly reports sent to all involved departments. The report included the Top 5 Videos of the Week and engagement statistics like subscriber growth, watch time and views. • Supervised influencer brand partnership production shoots for brands including Coca-Cola, M&M, L’Oreal and LUSH. I briefed, reviewed and gained approvals for rough-cut of videos. • Coordinated Much Creator involvement during the 2017 iHeartRadio MMVAs. The day of the show I assisted in producing the Red Carpet Pre-Show streaming live on Twitter hosted by four of our Much Creators.

Toronto, Canada

• Firsthand experience with point of sale system and cash registers during in-theater service and in the lounge.• Train new servers and floor staff on guest service expectations and restaurant protocols. • Maintain a high level of customer-service and problem-solving skills.

Took on the role of both Social Media Coordinator and Production Assistant during Pride Toronto’s first ever month long festival in June 2016. I oversaw all of Pride TO’s social media channels including Twitter, Facebook, Instagram, Snapchat and the website. I also assisted in administrative work involving all talent and production. Selected Accomplishments• As a Social Media Coordinator I formulated a content calendar for the entire festival season. Leading up to the festival I scheduled social media content via Hootsuite using a curation of LGBTQ+ news articles and festival programing to gain community awareness. During the festival I oversaw a team of 5 social media volunteers and 20+ photographers for full festival coverage. I wrote and edited copy for all social posts.• I assisted the graphic designer in developing creative elements keeping in mind the brand’s message of inclusivity and festival theme ‘You Can Sit With Us.’ Branding materials included posters, billboards, Pride Guides, Facebook banners and stickers. • As Production Assistant I facilitated contract administration for all local and international artists. I was in charge of booking hotel and travel for international performers. During the festival I assisted the production teams in executing live events including drag performances, panel discussions, meet and greets and parades/marches.

Designed and implemented a social media marketing plan and brand presence. Worked with other CURTAS members in planning and executing events.

Toronto, Canada

Work to plan, develop and execute any RCDS events and co-curricular activities.

Toronto, Canada

Host of a one-hour weekly radio show. Write, record and produce station advertisements and show promos. Research and host segments on entertainment and new music.

Kitchener, Canada

Creating a friendly, relaxed atmosphere with guest and displaying outstanding problem-solving and decision-making skills. Making drinks and cocktails along with learning new unfamiliar drink recipes.

Kitchener, Canada

Assisting customers with costume selection. Closing store at night. Including product facing and cleaning.

Bachelor’S Degree, Media Production

High School