Senior Business Systems Analyst with a determined focus on assisting business organizations succeed and grow, leading them from the definition of their business strategy, achieving successful Customer Satisfaction and Outcomes, through the design and implementation of solutions with technology, and value-added opportunities such as process improvements and automation.I have extensive experiences and expertise with eliciting requirements and collaborating among cross-functional teams combined with a drive to limit risks, control costs and resolve problems. Some of my unique experiences include maintaining Sarbanes-Oxley Risks and Controls, Business Impact Analysis, Business Continuity planning, receiving a company ‘President’s’ Award, and a previous Top Secret Security Clearance. Industry experience has included Healthcare (Provider-Pricing-Billing), Banking, Telecommunications, Apparel and Fashion, Electronics, Manufacturing-Retail, and Department of Defense. Specialties:Business Systems Analyst, IT – Business Liaison, Business and Functional Requirements, Analysis, Design, Use Cases, User Stories, Process-Data Flows, RACI, Deployment diagrams, Estimation, Negotiation, Technical, System Integration, API documentation; SDLC, Application Development; Waterfall, Agile, Operational Support, UAT (testing), Cross-Functional Team alignment, Issue Resolution, courses in PMP/BA/Six-Sigma/SAFe.Increasing efficiencies, reducing costs, achieving Customer satisfaction - aligning Customer and Enterprise strategies with IT capabilities, IT – Business Liaison, Customer and Stakeholder expectation management, Vendor relationships; reducing Corporate risks (Sarbanes-Oxley – SOX), Data Security – Secure File transfers, Encryption; Financial ERP, Retail-Sales-Billing, Corporate Travel & Expense, HR systems, Electronic Interfaces (ETL), B2B, EDI (Transactions 110, 210, 810, 820, 832, 846, 850, 852, 855, 856, 860, 867, 869/870, 997).Interested in adding value with knowledge and skills in industries including (but not limited to): Hospital-Health Care, Medical, Wellness and Fitness; Telecommunications; Pharmaceuticals; Defense and Space; Renewable/Sustainable/Clean Energy; Utilities; Apparel & Fashion, Financial Services; Insurance; Educational Systems-Testing Management.