As a Director of Information Technology, I re-organized several failing departments within the company by analyzing the department’s performance and business processes, then re-defining the department’s operations and re-training teams for better collaboration. I also oversee improvements to the company’s IT infrastructure including developing the architecture to synchronize employee information across multiple systems which led to a 90% information accuracy rate.I’m most proud of being able to reduce costs and streamline operations across the company by refining IT systems; including implementing self-service analytics in Tableau that reduced reliance on developers, consolidating SharePoint deployments that saved $300,000 in support agreements, administration, and development, and implementing ITIL best practices for service support and management, leveraging ServiceNow.

As a VP of IT and Operations, I was able to successfully implement processes procedures that resulted in a 75% increase in project on-time delivery. Additionally, I was able to identify and remedy security gaps that prevented losses due to fraudulent activities.

As a Team Lead, I directed IT development teams in producing the architecture and components for an EDI gateway that facilitated over 1 million document translations per day. Also I coordinated the deployment of several systems within the company, including an IT wiki system that made support information readily available for system users, and reduced the amount of incoming support requests.

As a consultant for KSSA, I was responsible for assembling a development team to produce an electronic procurement system and web based application. This included architecture, development and deployment of the solution.

Member of the leadership team responsible for application development, IT infrastructure, staff development, client relationships, project management, systems integration, and strategic direction.