Manager, Pricing Operations
Current- Responsible for enabling a predictable and frictionless purchasing experience for STEMCELL’s customers by ensuring ~4 million pieces of pricing related data are accurately reflected on numerous sales channels, including SalesForce, our website, and customer facing price lists- Team had no previous coding experience and have together learned and become proficient in both Python and SQL (in Snowflake), then become the heaviest business users of both languages, and applied those learnings to transition out of spreadsheets and automate each processes we touch. This has been a great opportunity for a remote team to work together, problem solve, and bond, has improved the speed at which we acquire and communicate data, and has reduced mistakes associated with manual data creation and entry. In 2023 our team of four automated projects that required ~5,000 hours of person time per year, including scraping competitor pricing data, generating price lists with customer specific pricing, and the creating rules to check for and alert when incongruent data exists in SAP- Collaborated with colleagues in IS and consulted >60 stakeholders across >20 business teams to redesign the pricing data structure in SAP. The new design delivered all existing pricing functionality while reducing the pricing data architecture by >90%. The go live was frictionless, and the company now has a scalable platform that can support complex business needs as the company continues to grow, and has reduced the rate of pricing data errors by more than an order of magnitude