Jay Hancock work email
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Jay Hancock personal email
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My 25 years of experience and expertise in developing and implementing technical, financial, payment and business solutions across a range of industries have directly driven revenue and profit to multinational corporations and startups alike. I have demonstrated proven ability to cross-function with worldwide sales organizations, product development teams and corporate executives, enabling me to build lasting, effective customer relationships by identifying and solving their business needs. I offer a unique blend of account management, sales engineering, technical and communication skills that makes me a powerful combination of hunter, closer, farmer and engineer.Core Competencies / Strengths• Fintech, SaaS, Sales and Engineering • Client Solutions and Revenue Growth• Software Development and Project Management • RFPs, RFIs, PCI Compliance, Fraud Mitigation
Cybersource, A Visa Company
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Account Executive, Emerging MarketsCybersource, A Visa Company Feb 2021 - PresentDrive sales of complex omnichannel payment and fraud solutions to enterprise-level and underutilized business sectors including transit, gaming, electric vehicle and unattended retail.Provide sales, cross-functional and client delivery leadership with technical, regulatory and solutions engineering expertise to ensure successful end-to-end alignment for all new client engagements.
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Senior Sales EngineerCybersource, A Visa Company Jan 2011 - Mar 2022Provided technical and product expertise in fraud management, payment security, PCI-compliant payment acceptance and storage, managed billing, IVR, global connectivity and custom payment solutions in a role pivotal to the sales cycle.Directly contributed to closing more than 80% of key accounts.
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Professional Services ConsultantCybersource, A Visa Company Jan 2009 - Dec 2010Designed and implemented cross-project QA objectives and processes for the professional services organization, ensuring service level targets were achieved.Developed and executed complete performance test strategy, including data generation, load generation and throughput measurement.
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Sales EngineerCompuware 2006 - 2008Detroit, Mi, UsManaged presale support and product knowledge strategy and implementation for all Quality Assurance and Application Performance Management Products.Partnered with account management to develop and present statement of work documents, RFP/RFI requests, and customer solutions as well as hand-on and virtual trainings. -
Technical Project ManagerNokia 2003 - 2006Espoo, Southern Finland, FiManaged and executed all software development activities for mobile device programs, including scope management, change request, product deliverables, critical path assessment and risk mitigation.Identified, developed and managed strategic relationships and integration efforts with third-party enterprise software vendors. -
Software Test/Qa ManagerNokia 2001 - 2003Espoo, Southern Finland, FiDeveloped, implemented and managed software testing and quality assurance activities, personnel resources and processes for mobile devices.Diverse responsibilities encompassed developing junior engineers, formulating long- and short-term test plans, reporting results to senior management, evaluating new test equipment and partnering with other teams to fill testing gaps. -
Software DeveloperNch Corporation Feb 2000 - Dec 2001Irving, Tx, UsDirected the design, development, maintenance, training and support of all standardized business applications deployed worldwide. Developed initial application language localization strategy that would eventually support over 20 languages, including functional specifications and domestic and international training. -
Internal Business ConsultantNch Corporation 1999 - 2000Irving, Tx, UsSpearheaded the migration of legacy business applications to Windows client and internet-based solutions. Developed applications and improved business processes including real-time web-based order entry, awareness and fulfillment, and standardized contract management, significantly reducing IT support costs and improving organizational efficiencies. -
Software DeveloperFirst Plus Financial Jan 1997 - Dec 1998Excelled as a dedicated liaison between the IT and Accounting/Finance departments in an environment experiencing rapid growth and acquisition. Designed and deployed the initial rollout of key web-based applications while developing and supervising a team of 8 developers with mixed levels of technical experience.
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Product Support EngineerMicrosoft Jan 1995 - Dec 1996Redmond, Washington, UsServed as the Microsoft Access support engineer in the Microsoft Premier Group, providing on-call technical support to Microsoft’s key customers, consistently overachieving goals for call availability and usage. Wrote and approved Knowledge Base articles used on Microsoft’s support site.
Jay Hancock Skills
Jay Hancock Education Details
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University Of MichiganComputer Engineering -
The University Of DallasCorporate Finance
Frequently Asked Questions about Jay Hancock
What company does Jay Hancock work for?
Jay Hancock works for Cybersource, A Visa Company
What is Jay Hancock's role at the current company?
Jay Hancock's current role is Experienced Sales, Business Development, SaaS Technical Sales and Payments Industry Professional.
What is Jay Hancock's email address?
Jay Hancock's email address is ja****@****isa.com
What schools did Jay Hancock attend?
Jay Hancock attended University Of Michigan, The University Of Dallas.
What skills is Jay Hancock known for?
Jay Hancock has skills like Enterprise Software, Integration, Crm, Saas, Product Management, Cross Functional Team Leadership, Management, E Commerce, Sdlc, Software Project Management, Professional Services, Solution Architecture.
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