As a GLG Network Member, I bring 30 years of experience in the IT and software industry to help clients solve some of their toughest business challenges.GLG connects decision makers to the right experts so they can act with the confidence that comes from clarity. Its network of experts is the world’s largest and most varied source of first-hand expertise.

Develop IT strategy to deliver the right capabilities to get the right products to market faster. Align business and customer needs to technology solutions by delivering joint business and technology roadmaps for three corporate divisions, including Intel’s largest revenue contributor. Connect, navigate, and orchestrate more than 40 active programs and projects delivering business value measured by incremental revenue, cost savings, revenue loss avoidance, improved product quality, and accelerated time to market.

Led four first-line managers and 44 total employees to deliver best-in-class voice, video conferencing, and conference room services with 300,000+ endpoints and 6,000+ rooms in 46 countries.• Achieved industry-recognized Skype for Business call quality and reliability, serving 1.1 billion conference minutes annually with 45% year-over-year call quality improvement by establishing data analysis and monitoring metrics• Executed the broadest and fastest global conference room product deployment in company history, exceeding wireless display deployment goal by 40%, delivering “excellent” customer satisfaction rating, and saving 200,000 hours of employee meeting hassle in more than 5,000 rooms.• Delivered 3-year unified communications and meeting experience strategy that is now Intel’s standard for remote and on-site employee productivity and collaboration.• Improved planning, transparency, and execution by leading multi-year Agile/DevOps transformation, forming scrum teams, and fostering culture change.

Appointed to improve cross-group collaboration for Intel’s system-on-a-chip transformation by applying leadership, influence, consulting, change management, and technical program management skills. Managed eight senior program/project managers and business engagement managers.• Translated business goals for increased velocity, productivity, and employee engagement into tailored behavioral and technological solutions by partnering with senior executives, HR, and technical workgroups.• Drove standards and achieved project transparency by establishing program dashboard across collaboration portfolio• Increased IT Partnership Excellence rating by 50% by leading adoption of social collaboration and content management solutions.

Established app store business operations from concept to retail execution in six months. Directed 18 individual contributors and first line managers plus 10 contractors and $7 million operations budget. Oversaw digital retail operations, e-commerce platform requirements, merchandising, business intelligence, customer support, app validation, and compliance for emerging mobile app store with sales in 51 countries and five languages.

Managed eight individual contributors and one first line manager, setting strategy, objectives, and priorities. Responsible for satisfying millions of customers yearly through task-based Web applications, promotion of Intel content on third-party sites, and search engine marketing. Managed the intel.com “Where to Buy” area to conduct visitors to resellers and PC manufacturers. Managed the Shop Intel direct e-commerce business.

Managed marketing and operations for Intel's consumer e-commerce business, Shop Intel. Responsible for marketing and promotions, store concept and design, online merchandising, inventory and supply chain management, financial management, and customer service oversight.

Responsible for setup and management of Intel's first consumer Internet services business. Defined business and customer requirements for billing system and directed work of development team to deliver required functionality.

Created PC utilities service marketing strategy for the Intel AnswerExpress Support Suite. Developed customer and business requirements necessary for development of final customer solution. Successfully marketed public pilot of the service to lay groundwork for final launch.

Advise executive director and artistic director on strategic planning for this non-profit organization. Approve budget, audit reports, and material business decisions. Advise on and contribute to digital marketing strategy and execution. Lead board meetings and hiring processes.

Developed myrockcreek.com web site and oversaw, with other board members, neighborhood improvements.

Volunteer board position with Forest Ridge Elementary school in Keizer, Oregon. Founding board member and chairperson from 2001 - 2003. Contributed from 2003 - 2005 as community board member representing technology industry. Responsible with other community and parent board members for general oversight of charter budget, school performance to stated objectives, and adherence to special curriculum goals as they relate to Civic Responsibility, Environmental Responsibility, and Technological Aptitude.

Product manager/product marketing manager for award-winning software titles including DeltaGraph and QuickSite. Developed and demonstrated expert ability to translate customer and business needs into real-world application features and benefits.