James Hough Email & Phone Number

Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Managed exhibitor relations in the preparation for exhibitions including custom stand submissions and sign off, briefing artwork requirements and collecting final proofs in timely manner for print deadlines.
• Produced detailed briefs and directed approval process with graphic designer to create event signage to a faultless, eye-catching standard and worked with internal stakeholders in sign-off ahead of organising printing.
• Supplier liaison with venue, stand builders, AV and Freight handler to ensure successful, smooth-running events. Responsible for negotiating quotes, organising food and beverage options and reviewing event orders with.
• Oversaw planning, set-up and on-site management of Gala Dinner and networking parties in contracted venues. Provided detailed venue requirements to complement event themes and was the point of contact for hired.
• On-site operations management at events covering registration, bump-in and bump-out, speaker, exhibitor and delegate welcome and assistance, supervise temp staff in event responsibilities and venue staff management to.

London, England, United Kingdom

• Managed the planning, logistics and on-site running of a $1 million revenue three day event in New York City. Point of contact for attendees, speakers, sponsors and venue staff with over 800 attendees.
• Budget management across conferences to include: venue hire costs, food and beverage, event materials and entertainment accurate to attendee numbers to maximise profits.
• Full ownership of virtual conference events with 2,000 delegates: website building, attendee comms, speaker and sponsor logistics and live-event operations management.
• Simultaneously oversaw the preparations and running of face-to-face events, virtual conferences and online courses in a fast paced schedule.
• Sourced and built relationships with event venues, external contractors and hospitality providers from point of enquiry, through to contract and budget management to provide standout and memorable experiences to.
• Produced technical and accurate event show guides up to 50 pages, complete with: conference agenda, session descriptions, sponsor profiles and advertisements.

Dartford, United Kingdom

• Managed the calendarisation, planning and resourcing of commercial training events to Mazda UK’s dealer network, both face-to-face and virtual.
• Supported the training consultants by being point of contact, hosting the events and providing timely and relevant training information regarding venue, accommodation, delegate attendance and training software.
• Recced regional and national venues in the sourcing and contacting of event spaces ensuring they are on brand, fit with the company’s premium positioning and are secured at the most favourable rates.
• Coordinated the communication strategy for the Mazda Academy including the creation and deployment of timely invitations, joining instructions and reminders for all training programmes.
• Completed detailed reporting on quarterly training compliance and weekly attendance to provide to UK dealer network, Mazda UK and Mazda Europe teams.
• Managed and implemented the configuration and content management of the Mazda Academy App (circa 900 registered users) and learning management system (circa 1600 registered users), to provide timely and relevant.

• Ownership of Mazda6 carline, approving all press and social assets: checking imagery, product specification, pricing and the creation of the Mazda6 brochure to meet UK specification. Fine attention to detail required.
• Managed the development and release of customer facing marketing literature and internal documentation to dealer staff, to support campaign and launch timings.