James Whyte Email & Phone Number

Haverfordwest, Pembrokeshire, United Kingdom

Sales Management and KPI Monitoring and ImprovementMember of Trade feedback group with head of Retail Ops.HR & Payroll contact for stores in region.Training Managers and colleagues within own store and other stores in the region.Responsible for Stock Management within store.Responsible for execution of Promotions.Passionate Leader of Customer Service.

Well disciplined team member of HM Forces accustomed to high pressure situations.Managed a team of 12 personnel on field exercises, responsible for their conduct, welfare and time keeping during the expedition. Ensured good communication and team work occurred, as well as any goals and objectives were met.Mentored fellow less experienced personnel.

Team Leader responsible for the management of staff and customer liaison.Proposed a plan to implement Wi-Fi in store. Sourced the materials and appropriate software. Implemented the system and organised advertisement campaign to raise awareness. This produced an increase in sales.Designed new spreadsheets in Microsoft Excel to aid in the design of shift.

Responsible for training and supervising staff as well as ensuring daily checks were carried out and fulfilled the company standards.Regularly opened the store in mornings and prepared equipment and supplies for the days trade.Instructed new employees in all elements of work from customer service skills and till handling to equipment operation and food.

Responsible for delegating tasks set out by managers. Ensuring objectives were completed during shifts.Operated as leader on a department, instructing 10 personnel. Highlighted key areas of focus and briefed staff on objectives.Modified aisles to conform with current promotions. Ensured implementation occurred on schedule and stock availability was.

Experienced instructor of outdoor sports and activities. Skilled TEFL teacher.Duty manager appointing staff to roles, ensuring site security and facilitating fire drills on a site of 350+ people.Classroom experience teaching English language to foreign students. Tailoring lessons to the group to enhance learning.Experienced coach and mentor, introducing.

Bachelor Of Engineering - Be, Engineering

Engineering: origins, methods, context (T192) 92% Engineering: frameworks, analysis, production (T193) 80% Engineering: professions.

Diploma, Project Management, Operations Management

Apprenticeship, Outdoor Sports And Activity Leadership

A Level, Computing

As Level, Mathematics, Electronics, Art, Critical Thinking

Education record