Direct, manage, and lead a team of 4 managers and 21 IT associates; System Engineering, Network and Telecommunications, Field Services, and Service Desk.Republic Airways Holdings, based in Indianapolis, Indiana, is an airline holding company that owns Chautauqua Airlines, Frontier Airlines, Republic Airlines and Shuttle America, collectively “the airlines.” The airlines operate a combined fleet of more than 280 aircraft and offer scheduled passenger service on nearly 1,500 flights daily to over 145 cities in the U.S. as well as to the Bahamas, Canada, Costa Rica, Dominican Republic, Jamaica, Mexico and Turks and Caicos Islands under branded operations at Frontier, and through fixed-fee flights operated under airline partner brands, including AmericanConnection, Continental Express, Delta Connection, United Express, and US Airways Express. The airlines currently employ approximately 10,000 aviation professionals

$5.2B Global Supply Chain Solutions Company to Wireless Industry.Manage and lead team of 1 manager and 12 systems administrators (server, database, and SAN) providing technical infrastructure deployment and support for North America’s production and non-production operations across 6 data centers. IT Operations including but not limited to data center management, vendor management, system and database performance, upgrades/migrations, backup/recovery, and disaster recovery. Developed a customer-centric team supporting 300+ servers (physical and virtual), 6 Citrix Farms, 8 SANs, and 100+ databases (Oracle & MS SQL).• Served as technical lead and project manager in constructing and bringing online data centers in two separate warehouse/distribution facilities; on-budget and on-schedule.• Successfully completed on-budget and according to schedule technical infrastructure systems upgrade (“forklift”) of existing warehouse/distribution facility without incurring interruption to business or warehouse production operations. • Restructured IT Operations team to improve team’s performance as well as to expand role beyond the North America region and into the EMEA and APAC regions; providing a global presence within Brightpoint.

Brightpoint, Inc. (Nasdaq:CELL) is a global leader in providing device lifecycle services to the wireless industry. In 2011, BrightPoint handled more than 112 million wireless devices globally. BrightPoint's innovative services include distribution channel management, procurement, inventory management, reverse logistics and repair services, software loading, kitting and customized packaging, fulfillment, product customization, eBusiness solutions, and other outsourced services that integrate seamlessly with its customers. BrightPoint's effective and efficient platform allows its customers to benefit from quickly deployed, flexible and cost effective solutions. BrightPoint has more than 4,000 employees, as well as a significant number of temporary staff, and a global footprint covering more than 35 countries, including 13 Latin American countries through its investment in Intcomex, Inc. In 2011, BrightPoint generated revenue of $5.2 billion. BrightPoint provides distribution and customized services to over 25,000 B2B customers worldwide.

$1.3B Property Casualty Insurance Company.Retained as Technical Project Manager for Commercial Line's Workers Compensation (WC) and Business Owners Plan (BOP) Predictive Analytics' Projects. Created project plans, managed third party commercial data and insurance vendors (D&B, Experian, and NCCI); led PNI and EMB America resources to translate requirements into data structures, definition, and documentation. Worked with PNI technical resources in developing ETL and data validation procedures. Provided central direction to both PNI business and IT resources from EMB regarding extracted data. Completed all projects on or ahead of schedule.• Completed WC data definition and extract 8 weeks (40%) ahead of schedule.• Leveraged success of WC data definition and requirements definition phases enabling initiation of BOP data definition and extract 6 months ahead of planned timeline.• Built upon success of WC and BOP projects to suggest and gain approval for project to evaluate and identify EDW data quality issues, data best practices, data management, and data governance; Policy data. • Served as Technical Lead on evaluation and recommendation of a Metadata Management software tool.Penn National Insurance (PNI) sells property-casualty insurance (business insurance, personal auto, homeowners, umbrella, etc.) and surety bonds through independent agents in nine states: PA, MD, DE, NJ, VA, NC, SC, TN & AL. PNI was founded in Harrisburg, Pa.,in 1919.

$350M private equity Energy investment Firm.Millbrae Energy is a private firm founded in 2001 and previously operated as Ophir Energy Corp and currently has offices in New York and Oklahoma in addition to its Connecticut headquarters. Millbrae manages five alternative investment/private equity funds in the production of oil and gas reserves in Oklahoma and Texas with combined capital being $350+ million. I directed day-to-day office and administration functions, risk management, HR hiring, termination and benefits administration. Directed Information Technology/Services at facilities in Greenwich CT, Katonah NY, and Tulsa OK, managed outsourcing of technical infrastructure and applications; procured hardware and software; negotiated voice and data communications contracts. Held $2M budget responsibility with 2 direct reports.• Introduced and optimized operating policies and processes and infused new culture to support 300% business growth. Slashed administration time 50%, reduced FTEs, and captured $100K in annual SG&A savings.• Introduced best practices, redesigned office space, streamlined operations and re-negotiated costly leases saving $375K annually in SG&A and lease expense.• Spearheaded rebranding, imaging, and first website launch project that improved quality of deliverables 100% while reducing costs 10%; completing project 20% ahead of target.• Proactively researched and procured Director and Officer Liability, Employment Practices, and Errors and Omissions policies/coverage to protect firm’s assets and executives and mitigate risk.

$33.2B Property Casualty Insurance Company.Boston-based Liberty Mutual Group was established in 1912, the 6th largest U.S based property and casualty insurer, and ranks 82nd on the Fortune 500 list of largest U.S. corporations. Liberty's Agency Markets business unit is based in Indianapolis, IN and consists of Personal (Home, Life, & Auto), Commercial Property and Casualty, and Special Insurance Carriers that distribute their products and services primarily through independent agents and brokers. Managed $2+ million budget and team of 14 database administrators charged with database design, performance management, RDBMS upgrades/migrations, backup/recovery, disaster recovery and application migrations. Created a customer-centric team supporting the Agency Market business unit across numerous RDBMS' while adhering to company’s goals and strategy.• Identified and resolved costly internet portal access problems, averting losses of millions of revenue dollars.• Restructured poorly performing database administration team to highly functioning and cohesive unit with improved morale and retention.• Achieved cross-training across 7 database engines 12 months ahead of schedule.

Best Access Systems is one of the largest manufacturers of access control systems and security hardware. Managed administration of the corporation's Wide Area Network (WAN), Local Area Network (LAN), telecommunications, PBX, servers, laptop/desktop hardware & software, database administration, IT Help Desk, and computer room operations.Managed technical services, operations, telecommunications, and help desk teams of 7-10 individuals with budgets of $1M to $1.9M, providing support to 1,500 associates across 36 offices and 62 production and non-production servers. Support included WAN, LAN. Firewall, connectivity infrastructure, PBX, cell phones, server, laptop, desktop, hardware, software, computer room management, and database administration. Initiated data and systems merger with Stanley Works following acquisition of Best Access Systems.• Re-engineered Technical Services and IT Help Desk, created a Problem Management Process, and established Service Level Agreements, metrics, standards/policies, and Help Desk Customer Guide, delivering a 30% improvement in customer service.• Retained a centralized phone and voice mail system supporting expansion from 1 location to 3, averting additional year-over-year costs of hardware and software maintenance.• Renegotiated long-distance service, saving 60%, and WAN contract, tripling capacity with no increase in costs.

Database Administrator (DBA) of Informix RDBMS in a Hewlett-Packard (HP) UNIX environment. Key responsibilities consisted...Performance management, security, data integrity, logical and physical data modeling - Application code migration - Backup and Recovery - License maintenance and RDBMS software upgrades

Roadway Global Air (RGA) was a subsidiary of Roadway Corporation specializing in the heavyweight transportation/shipment industry. I administered and maintained the IBM AS/400 integrated database management system, evaluated and optimized performance of all SQL code, diagnosed and resolved production problems, and performed data modeling within Customer Service, Central Operations, Cost Accounting, & Financial Accounting applications.

Alverno Information Services is an information technology provider for the Sisters of St. Francis Health System's hospitals and healthcare facilities. Designed logical and physical data models within the IBM 3090 MVS environment. Served as the corporation's Electronic Data Interchange (EDI) coordinator. Evaluated and recommended the purchase of an EDI translator application. Created EDI Trading Partner Package as well as supported translation maps adhering to ANSI X.12 standards. Reparesented the organization at the Health Industry's Business Communications Council (HIBCC) EDI Technical Committee meetings.

NCR's Data Services Division is an information technology provider within the Thrift Savings and Commercial Bank industry. Performed logical and physical database design. Coordinated personnel and equipment for installation and training in the division's 14 nationally located data centers. Developed and conducted training courses on the financial database's architecture, installation, operation, and administration.