Design Lead
CurrentAn integral leader within the Disruptive Solution Design Team, I transform the way teams work and solve problems by helping them strategically use human-centered design to think and do differently and better. Acting as a catalyst for change across all parts of the organization, I serve as a go-to engine for sparking, fueling, and nurturing innovative ideas, concepts, and technologies that will move Cigna and Evernorth. With a particular focus on developing a culture and driving a practice of design and innovation, I build emerging capabilities and better integrating innovation practice across the entire global enterprise. To that end, incorporating established human-centered design methods and tools, particularly around discovery, prototyping, and early-stage concept development to drive front-end innovation. I excel at building strategic connections internally throughout the organization as well as externally with through deep partnerships with incubators and startups in order to drive the development and deployment of new concepts, services, and solutions. . My work has spanned behavioral health for young adults, new diabetes solutions, dental innovation, the future of utilization management, and I am currently building a design consulting model to drive client innovation. I am a skilled facilitator, mentor, and advisor, helping healthtech startups integrate the payer perspective and human-centered design thinking into their solutions.