James Williams, Pmp, Itil, Csm Email & Phone Number

Tampa, FL, US

Reston, Virginia, US

Dallas, TX, US

supporting the bridge contract from SITEC II to SITEC III.

Arcadia, WI, US

Led cross-functional Business and IT Resiliency efforts to provide enterprise-wide remedies to various IT issues (ie: Security, networking, and IT Process). Ensured the technology projects associated with the Data Center 2.0 initiative were executed with precision and efficiency. Also ensure that stakeholders were engaged and informed on all things.

Building a high quality IT and business process consulting firm in the Tampa Bay area. JWill Solutions provides holistic business solutions that maximize the use of IT systems and processes. We provide IT consulting in the areas of network infrastructure, corporate IT strategy and leadership, and project & process improvement. We also provide business.

Dallas, TX, US

Managing Azure and AWS Cloud projects that support the SOF ecosystem.Develop and work with scrum teams to create governance documentation for new cloud initiatives.Provide weekly reports on project status, risks, and dependencies that rolls up to CTO/CIO level leadership.Align customer and other stakeholder expectations with resource, time, and budget.

Led efforts to design and develop overall Data-Center Technical strategies and objectivesConfigured and installed Virtual Hosts and Servers Created Visio network diagram for Data-Center core network and re-designed Floor Map diagram for Data-Center Managed Kaseya clients and proceduresSet up Parallels clients

New York, NY - New York, US

Working for New York Life Direct, I was responsible for ensuring alignment of Portfolio of IT projects with key initiatives and strategic goalsPartnered with IT teams and business teams in an Agile environmentAssigned multiple Cyber Risk projects, completed on-boarding of CyberArk for FIS Biller ConsoleCoordinated with enterprise team members to solve PAM.

Provided interim management at AccusoftResponsible for Agile IT team of 5 membersHelped solidify and finalize IT budget for the next yearConducted end of quarter review / assessmentCreated new network diagram documentation Negotiated Data-center contract

Tampa, FL, US

Established and enforced the day-to-day oversight, strategy, and execution of the IT infrastructure. Service Delivery manager responsible for planning, implementing, and supporting local and remote usersPrimary Point Of Contact for legal technology support, security issues, and IT Procurement Restructured IT vendor contracts for additional savings and.

Clearwater, Florida, US

Administered PowerSteering Project & Portfolio Management (PPM) Software System. Maintained a user-base of over 1000 employees/contractors. Created educational job aides for usersProvided orientation training of metric tracking and PPM software for new managersProvided decision (for upper management) and technical support (for enterprise system and.

Hattiesburg, Mississippi, US

Administered Active Directory for all users (80 – 95 users)Provided hardware and software support and maintenance for all servers, workstations, other systems, network equipment, and phone systemImplemented and supported new practice management, Electronic Medical Records, and electronic prescribing systemsManaged vendors and obtained bids to streamline.

Arlington, Virginia, US

Jackson, MS, US

Supported state and local government I.T. projectsActively used Cisco IOS and Cisco Call ManagerNetwork security of Router, Switches, Servers, and WorkstationsRemote Administration of mid- large sized networks and serversImplemented Windows Server 2003 and Windows XPWorked for client that utilized SQL Server 2000