James Wise Email & Phone Number

Lanham, MD

Manage and monitor all installed Windows systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of systems and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify possible solutions and.

Washington DC-Baltimore Area

Design, creation, and maintenance of SCCM deployment packages along with deployment and patching.

University Of Maryland Medical Center

Pickup installations assignments for the day, image and post configure equipment as necessary. Call customer to confirm the schedule of installation and travel to the site where installation is going to take place. Perform installation and setup to specified requirements of departmental needs. Complete the physical setup of the PC's and printers. Transfer.

Baltimore, Maryland Area

Provide support for OS X, Windows, and other various software products, including desktop, laptop, printer, and network issues in a 500+ user environment through RDC and on site administration. Use of SCCM 2012 R2 for support, task sequence creation, queries, and administration, while learning to take on elevated duties and responsibilities from the system.

Glen Burnie, MD

Design of natural gas distribution pipeline and services for clients like BGE and Yankee Gas. National travel for field survey work and client contact. Creation of materials and quantity lists for client submittable of projects through Excel. Use of Citrix and Quest vWorkspace to VPN access client information databases.

Creation and maintenance of master files and cut sheets for illumination roadway projects. Setup of fresh Microstation environment for compliance with TXDoT standards. Tracking of changes to sheets and masters through ProjectWise. Organization of hard copies for filing and future use. Close work via telephone and email with other drafting leads and.

Drafting from hand sketches and original building prints to get updated and accurate AutoCAD files of store design for approval by McDonald's corporate. Updating of drawing files from as-builts displaying new layout of architecture as installed. Worked in a time crunch under pressure while still producing quality work.

Site visits to verify and update measurements for field installation and to avoid conflict with other disciplines on site. Creation and maintenance of baggage handling phase drawings in Microstation J. Close knit work with a small drafting group to ensure field standards were met and kept throughout projects.

Creation of structural drawings for use from hand sketch ups. Worked closely with in house structural engineers to revise and edit plans via red line process.

Dallas/Fort Worth Area

Start to finish deployment of workstations, from delivery and imaging to setup and final deployment. Performance of data migration and recovery. Setup and configuration of printers and network devices. First point of contact for trouble tickets within organization. Inventory equipment and perform hardware/software upgrades. Accomplished information systems.

A.A.S. In Information Assurance And Cybersecurity, System, Networking, And Lan/Wan Management/Manager, 3.7

Currently enrolled at AACC taking courses towards my A.A.S. in Information Assurance and Cybersecurity upon which time I will be.

Continuing Education

Took AutoCAD and art classes to further my understanding of the drafting field and the creation process.