James Lucas Word Email & Phone Number

Somerville, Massachusetts, US

Somerville, Massachusetts, US

• Manage the implementation of processes and platforms that meet product commercialization goals and timelines.
• Responsible for the safe and efficient execution of various field projects from start to finish.
• Maintains and establishes relationships and interfaces with hospital and qualified treatment center staff.
• Estimates projects, works with the business and IT partners to set up and execute projects to completion.
• Eliciting, documenting, and analyzing requirements around business challenges.
• IT steward of bluebird bio's Qualified Treatment Centers onboarding pathways.

• Analyze and research market trends and strategies to inform the team of opportunities and risks that may impact the project/product.
• Govern the product strategy and roadmap through the establishment and continual management of expectations with all stakeholders within engineering, art/design, and community.
• Facilitate standups and other meetings to ensure the team is aligned on deliverables
• Aid the team by managing internal roadblocks and removing external blockers through process and workflow improvements.
• Champion the ideation and execution of new brand initiatives such as the organizing of events, learning sessions, and pivots in project and marketing direction.
• Direct and oversee the intake of collaboration requests and lead communications with other groups and projects.

San Diego, California, US

• Operational lead for systems that engaged in tracking and evaluating of change requests, initiation of change controls, and prioritization of enhancements efforts.
• Executed project management duties in implementing technology solutions, including the development of project schedules, RAID logs, and risk registers according to Acadia's software development lifecycle (SDLC).
• Authored and formalized various documents such as standard operating procedures (SOPS), work instructions (WIs), Requirements Traceability Matrices (RTMs), and Users Requirements Documents (URS) for GxP systems.
• Worked with Business and IT Business Partners to formulate and document business processes and requirements, including, but not limited to, data flow, application usability, and reporting and analytics.
• Created detailed user acceptance testing (UAT) through qualification testing (IQ, OQ, PQ) and facilitated UAT with contracted services and vendors.
• Defined, coordinated, and executed system integration testing to ensure solutions are built to requirements and that deliverables specified by business stakeholders and sponsors are approved and accepted.

San Diego, California, US

San Diego, CA, US

• Governed the forms work pipeline, incoming change requests, and the publishing release calendar.
• Determined and defined user requirements and identified substandard systems within the forms process in the Production, QA, and Dev environments.
• Administered research and recommendations on questions/concerns from managers and executives on the Forms process and archived/discontinued documents.
• Promoted team focus on the "big picture" to recognize, implement, and plan for all the moving parts of Forms projects, such as anticipating the consequences of shifting priorities and form deadlines.
• Enhanced internal relationships and collaboration amongst team members in various Operations departments like New Accounts, Cash Management, Account Transfers, and others through recommend communication.
• Used Adobe LiveCycle and DocuSign to create and maintain numerous interactive forms.

• Created and updated more than 300 interactive forms while working in the RIA Expansion team on a data mapping and forms development project.
• Utilized Adobe Pro and LPL's proprietary forms administration software to perform thorough quality control and testing of.PDF forms in ClientWorks.
• Followed design guidelines and document procedures to ensure that client-facing forms were correctly rebuilt into the new software/electronic forms environment.
• Leveraged Agile and Kanban methodologies to optimize workflow by reducing time wasted between tasks

El Segundo, California, US

• Decreased problem behaviors of clients living with autism spectrum disorders and other special needs.
• Developed models and graphs based on behavior sessions and analyzed clients' progress via behavior reports.
• Mentored client’s parents/caregivers to implement and optimize behavior plans and strategies effectively.
• Utilized applied behavior analysis (ABA) principles such as reinforcement and prompting, socialization, self-help, and behavior modification techniques, such as differential reinforcement of alternative behaviors.

Riverside, CA, US

• Worked in a National Science Foundation (NSF) funded research lab focused on testing the major tenets of Identity Theory through the use of simulations to determine levels of fairness.
• Instructed new assistants on lab protocol and how to effectively run each experiment.
• Maintained a list of participants and scheduled designated times for experiments.
• Assisted with the advancement in the study of self, identity, interaction, and interpersonal relationships.
• Gathered data through the conducting of experiments involving computers and groups.

Riverside, CA, US

• Assisted and led groups of all ages in activities related to the outdoor challenge course and indoor rock wall.
• Taught basic climbing courses and monitored the safety of participants at the indoor rock wall.
• Promoted an environment of respect and trust for all participants and taught team building skills for children and adults.

Master Of Arts - Ma, Sociology

Bachelor Of Science - Bs, Sociology

Business Analysis Tools And Strategies

Quality Assurance And Control