My name is James Worthen and I have lived in the Treasure Vally since 1991. I am a husband, a father of three boys and active in my community. For the majority of my adult life I have been in people management and development. Wether it was from a mentoring perspective or a management role, developing and leading people has always been a key role in my career. I have led teams ranging from ten agents to teams of thirty-five agents. I have conducted new hire interviews, internal interviews, and exit interviews. I have experience with MS Office Suite, NICE Recording, Skype, and various other systems. My personality is very hands on. I believe in building strong rapport with all of those I’m in contact with. Building that rapport allows me to get to know the agent/peer/leadership/etc, and for them to get to know me. It starts that relationship on a strong note and makes all parties more comfortable and at ease. It also allows me to find strengths in others that will not only allow myself to learn from them, but to build a better and stronger unit for the company. I believe I would be a good fit for a company that is looking for someone with strong leadership skills, a positive attitude, someone who is always working on their own self-development, and enjoys working as a team. I look forward to talking to you. -James Worthen