Axilia is a collaborative business model, providing businesses with the tools, advice and expertise to turn complex problems into best practice outcomes. Axilia maintains a network of field-leading consultants, building and managing cross-discipline teams to tackle the most complex issues.RESPONSIBILITIES:• Managing all business-related activities (financials, new business, marketing, HR, compliance and administration).• Negotiating with clients on project specifications, systems integration, business model and functional interactions, pricing, timeframes, agreed service levels, KPIs and outcomes.• Designing and implementing quality controls on all deliverables, processes, all BDM functions and all HR functions/duties.• Advising and mentoring expert and student consultants, mentoring post-graduate students and consulting directly with clients as needed.• Ongoing integration with strategic partners’ systems to streamline and supervise the consulting process.• Delivering corporate and executive education workshops.ACHIEVEMENTS:★ Created and integrated several best-in-class assessment systems at world-class university standards.★ Negotiated a multi-tiered, integrated programs mentoring system to add value to students and consultants.★ Built a strategic partnership with one of Australia’s top ranked business schools.★ Secured contract to plan international expansion for iconic brand with 500+ employees and $40m+ turnover.

Super Soft Natural Fibres P/L is a fashion company (t/a Maatsuyker), using the latest technology and design techniques to deliver the highest quality wool products with minimal impact on the environment.RESPONSIBILITIES:• Consult with directors and CEO on strategic risk management issues and business opportunities. • Leading and facilitating strategic thinking and planning sessions to plan future directions of the company. • Mentoring the CEO as needed and performing the general duties of a company director.• Developing co-operative models to inspire growers and manufacturers to operate in the company’s system & ethos.• Assisting the CEO with economic and financial analysis reports that demonstrate the benefit to the State of NSW.ACHIEVEMENTS:★ Helped grow an Australian owned and operated, multinational brand to capture a value chain.★ Mentored CEO though difficult transition of partnership, including disruptive director changes.

ATM is a marketing management firm focused on marketing strategy advice and domestic brand management.RESPONSIBILITIES:• Steering marketing programs and market research projects. • Preparing statistical analysis for market research projects that the CEO then conducts. • Guiding the company’s strategic direction in terms of business development and market growth.• Advising on corporate structuring and finance and assisting with funding decisions. • Facilitating strategic thinking and planning sessions for the future direction of the business and its clients.• Facilitating detailed marketing plans for clients, especially in contingency and scenario planning.ACHIEVEMENTS:★ Created a strategic alliance to become the import marketing management firm for an international product range.★ Facilitated a multinational strategic plan and marketing plan for a growing firm.

RESPONSIBILITIES:• Facilitating St. George and Westpac merger by managing data migration, process analysis and systems integration for BT’s Margin Lending functions.• Offshoring of process tasks to reduce costs without loss of efficiency.• Business Analysis, process mapping and database consolidation for efficiency and multi-brand processing.• Maintaining pricing policy of ASX, unlisted and international securities.• Implementing Continuity of Business plans for major disasters and reasonably foreseeable crisis events.• Leading research, analysis and implementation of compliance improvements for CHESS, Audit & Reconciliation, lost monies and customer identification.• Development of a risk assessment framework and analysis for identification of security weaknesses and solutions.ACHIEVEMENTS:★ Merged St. George and BT systems and databases through collaboration between four different companies.★ Built systems to process multiple brands concurrently without customer awareness of process.★ Developed a reconciliation process resulting in increased efficiency, accuracy and reliability.★ Developed a new reconciliation process to be faster, more accurate and more reliable than previous systems.★ Developed a risk assessment framework and analysis, identifying security weaknesses and solutions.★ Achieved a success rate of 92% for returning lost monies to correct owners, saving costs and compliance risks.

RESPONSIBILITIES:• Leading business process analysis to maximise efficiency of off-the-shelf banking systems and automate manual tasks.• Managing third party relationships and Settlements team, including motivation, KPI’s, compliance and development.• Conducting risk management of securitisation process and ensuring safe securitisation of assets. • Risk management of valuations, progress reports, LVR calculation and other variable calculation systems.• Resolution of complex settlements and investigation of delinquent loans.• Chaired Occupational Health, Safety and Welfare Committee.ACHIEVEMENTS:★ Fully automated a particular, previously manual task, reducing error rates from 7% to 0%, in 75% less time.★ Introduced several new workplace safety changes.★ Used my Big-4 bank experience to introduce many efficiency improvements to the lending process.

RESPONSIBILITIES:• Assessing self-employment and complex income, as well as legal and policy driven documentation.• Providing subject matter expertise for multiple projects and business analysis teams.• Leading the night processing team and mentor for new staff as Mortgage Liaison Representative (MLR) (promotion). • Providing advice on the introduction of Pronto, Westpac’s fully electronic KPI workflow management system.• Developing template systems for consistent standards across processing staff. • Key escalation point urgent or problematic files and risk assessment of high complexity or high value loans. ACHIEVEMENTS:★ Maintained a long-term performance of 250%-300% of department average.★ Awarded Delegated Lending Authority (DLA) of $600,000 with authority to override some policy parameters.★ Received multiple written recommendations from clients for the service they received from me.

• Investigated and repaired ATMs in the greater Sunshine Coast region. • Actioned repairs as authorised repair agent for HP, working on laptops and printers.• Liaised and negotiated with security teams for protection of vulnerable ATMs during repairs.• Conducted emergency investigations of ATM alarms after coordinating with security team to secure the location.ACHIEVEMENTS:★ Self-reliant role that saw me successfully manage travel times, while anticipating repair times and other logistics, based on very brief descriptions of faults.

• Attracting, recruiting and retaining key staff, plus day-to-day management of key functions & operations. • Strategic management and marketing direction. • Developing of front- and back-end web systems, including databases, pricing and margin calculations and finances.• Development and implementation of a proprietary web driven sales platform, using a JIT inventory system. • Relationship managing supply chain, wholesale buyers and large consumer accounts. • Negotiating supply chain expansion to maintain JIT-type supply chain through rapid growth.ACHIEVEMENTS:★ Pioneered a fully online business in the earliest days of online retail.★ Grew a business from start-up to an employee base of 21 before selling to a former major account holder.★ Attained a turnover of over $1 million p.a., in under 5 years, along with a multimillion net value.

• Researching facts and figures for all food establishments on the Sunshine Coast. • Design and implementation of a database system to capture all relevant information. • Negotiate with and relationship-manage retailers of the book and developing and implementing marketing plans.• Liaise with primary printing partner to ensure book was produced within deadlines and free from errors. • Managing logistics and distribution of book and development and maintenance of company website.ACHIEVEMENTS:★ Co-authored a guide of food establishments, on a regional basis, selling the books to respective regions.★ Achieved a profitable market share in a the highly competitive tourism/travel book sector.

• Performed BDM functions, finances and online presence. • Relationship managed key clients, venue partner and technology suppliers. ACHIEVEMENTS:★ Developed a highly professional technology solution during the infancy of internet-based video communications.★ Attracted a range of major brands, including Queensland Courts, the Hyatt Group, Lendlease and Novotel (part of AccorHotels Group).