James Yeh
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James Yeh Email & Phone Number

Adaptable Technical Support Analyst | People Person | How Can I Help You? at KVK Tech, Inc.
Location: Newtown, Pennsylvania, United States 3 work roles 1 school
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Current company
Role
Adaptable Technical Support Analyst | People Person | How Can I Help You?
Location
Newtown, Pennsylvania, United States
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Who is James Yeh? Overview

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Quick answer

James Yeh is listed as Adaptable Technical Support Analyst | People Person | How Can I Help You? at KVK Tech, Inc., a with 175 employees, based in Newtown, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for James Yeh.

James Yeh previously worked as IT Support Technician at Kvk Tech, Inc. and Technical Support Analyst at Liquent, A Parexel® Company. James Yeh holds Bachelor Of Arts (Ba), History/Political Science from University Of Michigan.

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KVK Tech, Inc.

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Profile bio

About James Yeh

Experienced professional in the Information Technology field. Skilled in Help Desk Support, Customer Service, Process Improvement and Training. Excellent written and verbal communication skills with attention to detail. Organized, self motivated individual that is a Team Player and can work independently. Proven ability to meet project deadlines within budget limitations while maintaining excellent customer service/client relationships.

Current workplace

James Yeh's current company

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KVK Tech, Inc.
Kvk Tech, Inc.
Adaptable Technical Support Analyst | People Person | How Can I Help You?
newtown, pennsylvania, united states
Website
Employees
175
AeroLeads page
3 roles

James Yeh work experience

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It Support Technician

Current

Newtown, Pennsylvania, United States

Jul 2024 - Present

Technical Support Analyst

Horsham, Pennsylvania, United States

- Level 1 and Level 2 support for the Calyx RIM integrated regulatory information management support family for products and services, per ITIL standards.- Uses application management software and tools to investigate issues, collect performance statistics and create reports.- SME for FTP system, including training, troubleshooting, access, and operations.- Coordinate user support with product vendors, engineering, and product management teams, including logging product defects and submitting software change requests. - Regular meetings with cloud-based clients to review open incidents and investigations, helping develop and enhance customer and stakeholder relationships.

Jul 2014 - Apr 2023

Software Support Admin

Titusville, New Jersey, United States

Software Support AdminKey Responsibilities- Software support for Northrop Grumman CRF Workmanager, OpenText Rightfax, Anydoc OCR, SAS, ISI Toolbox and ISI CRF Track- Basic scanner and printer maintenance and technical support for imaging department, including Adobe Acrobat and Citrix. - Providing 24 hour support for overseas partners in overseas. - Creating service request tickets and requesting help desk tickets. - Providing IT support to electronic submission team.

Oct 2006 - Dec 2013
Team & coworkers

Colleagues at KVK Tech, Inc.

Other employees you can reach at kvktech.com. View company contacts for 175 employees →

1 education record

James Yeh education

  • University Of Michigan
    University Of Michigan
    History/Political Science
FAQ

Frequently asked questions about James Yeh

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What company does James Yeh work for?

James Yeh works for KVK Tech, Inc..

What is James Yeh's role at KVK Tech, Inc.?

James Yeh is listed as Adaptable Technical Support Analyst | People Person | How Can I Help You? at KVK Tech, Inc..

Where is James Yeh based?

James Yeh is based in Newtown, Pennsylvania, United States while working with KVK Tech, Inc..

What companies has James Yeh worked for?

James Yeh has worked for Kvk Tech, Inc., Liquent, A Parexel® Company, and Comrise.

Who are James Yeh's colleagues at KVK Tech, Inc.?

James Yeh's colleagues at KVK Tech, Inc. include Megha Patel, Sriman Vepuri, Mehul Patel, Nimishkumar Patel, and Vachal Shah.

How can I contact James Yeh?

You can use AeroLeads to view verified contact signals for James Yeh at KVK Tech, Inc., including work email, phone, and LinkedIn data when available.

What schools did James Yeh attend?

James Yeh holds Bachelor Of Arts (Ba), History/Political Science from University Of Michigan.

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