After more than a decade with Trimble (formerly PeopleNet), a leader in the transportation industry, I was promoted to the role of National Account Manager. Drawing on 20 years of technical sales experience, I collaborated with fleets and safety departments, learning more about problems they faced and recommending safety products and services to ensure a healthy safety culture, account retention, and overall satisfaction. I elevated national accounts by: 🔹 SALES INITIATIVES: Implementing sales initiatives, including the Challenger Sales Process, Customer Engagement Pyramid, and Call Plan Tool to guide the sales pipeline, increase client engagement, and enhance account visibility.🔹 TEAM LEADERSHIP: Onboarding, coaching, and mentoring new Account Managers, aligning performance goals with strategies and plans to respond to client issues, uncover opportunities, and grow the book of accounts. 🔹 RELATIONSHIP BUILDING: Strengthening account relationships and partnerships while maximizing exposure, differentiating branding, and increasing revenues across the company’s largest accounts.🔹 IMPROVEMENTS & TOP PERFORMANCE: Testing and revamping new programs while supporting Account Managers and growing orders and shipments for national accounts, earning the Crystal Truck Award.

Joined the account team to deliver intelligent transportation mobility solutions for large-scale fleets. Worked with the Executive Team to guide strategic sales for key accounts, specifically increasing sales in the national account base through new products and value-added features. I contributed to Trimble Transportations progressive evolution by: 🔹 PROJECT MANAGEMENT: Leading up to 4 National Account Evaluations and concurrent projects for over 25 Key National Accounts.🔹 ACCOUNT & CLIENT SUPPORT: Steering all documentation and process development for key accounts as well as implementations and consultations for new and existing products.🔹 NEGOTIATIONS & DEAL CLOSURE: Boosting customer ROI through tailored solutions while facilitating presentations, negotiating pricing, and supporting deal closures.🔹 SALES GROWTH: Growing the book of business as representative for key accounts with over $1 million of initial revenue.

Launching my career with PeopleNet as a Field Support Representative, I took on a leadership role as the Departmental Lead Trainer for all major accounts and worked with cross-functional teams to improve company processes. I grew sales and strengthened customer support by: 🔹 TRAINING: Developing training tools, materials, and processes for an effective training program.🔹 ACCOUNT SUPPORT: Conducting 60% travel to new and existing accounts, working in the field to test, troubleshoot, and repair all hardware.🔹 PRODUCT INSTALLATION: Collaborating on rollouts of software and new products for beta testing. Wrote training manuals and trained a nationwide hub network for successful product installation.🔹 TECHNOLOGY IMPLEMENTATION: Creating implementation strategies for technology and trained accounts nationwide.