Jami Frank

Jami Frank Email and Phone Number

Business Systems Analyst III @ Charter Communications
Denver, CO, US
Jami Frank's Location
Denver Metropolitan Area, United States, United States
Jami Frank's Contact Details
About Jami Frank

Experienced Project Manager with a demonstrated successful history working in the telecommunications industry. Skilled in Project and Program Management & Coordination with an emphasis on new product launches and managing multi-phase planning and deployment. Skilled at overseeing various aspects of deployment and upgrade projects and able to effectively collaborate with teams at corporate, regional and system levels. Known for exceptional communication and critical thinking skills, excelling in project and process management in both lead & support roles. Natural leadership and organizational abilities to promote collaborative dedication toward common goals. I stress the value of ownership and responsibility among my team members. I am skilled at identifying and utilizing resource strengths, delegating the “right task” to the “right person” building powerful teams with a drive to overcome obstaclesI am a result-driven professional with exemplary communication skills and a strong aptitude for proposals and presentations. I am comfortable with a hands-on Project/Program Management approach planning and coordinating from project inception through to end to end validation and testing. Microsoft Office program strong, a good grasp of MS Project and various operations ticketing systems including JIRA.

Jami Frank's Current Company Details
Charter Communications

Charter Communications

View
Business Systems Analyst III
Denver, CO, US
Website:
charter.com
Employees:
33307
Jami Frank Work Experience Details
  • Charter Communications
    Business Systems Analyst Iii
    Charter Communications
    Denver, Co, Us
  • Spectrum Business
    Project Manager Iii
    Spectrum Business Mar 2022 - Oct 2024
    Stamford, Ct, Us
    Successfully completed a Customer Premise Equipment upgrade to mitigate 125K+ devices for over 45K business accounts as part of a company-wide expansion initiative. Managed divisional planning, processes, coordination, customer communication and shipments for a 95% overall success rate.Process timeline management and coordination ahead of regional upgrade sweeps. Implemented strategic process improvements for a higher mitigation success rate ahead of Field Ops & Video Engineering upgrades.
  • Harmonic
    Program Manager
    Harmonic Apr 2020 - Mar 2022
    San Jose, California, Us
    Planned, coordinated, and implemented hardware installations with Field Engineering teams in coordination with customer schedules & needs. Project Coordination of Multiple resource teams, Hardware delivery and Maintenance schedules for product upgrade installations for Tier 1 & Tier 2 Harmonic telecom companiesAssisted with divisional Budget planning, reporting, and invoicing to meet quarterly goals and margins. Assisted with new hires- Field Technicians and Engineers; Interviewing & onboarding
  • Evolution Digital
    Systems Engineering Project Manager
    Evolution Digital Jul 2016 - Oct 2019
    Centennial, Colorado, Us
    I served as Evolution Digital's Primary Deployment Project Manager- planning, coordinating and overseeing multiple new product installations & launches for telecommunication companies seeking IP Video programming utilizing innovative, cutting edge solutions. I managed structured, but often customized deployments. I worked directly with Engineering, Operations, Product & Billing Integration divisions. Experienced organization and communication abilities allowed me to be highly effective collaborating with multiple internal and external divisions to mitigate risk & deliver successful, on-time projects.
  • Charter Communications
    Project Manager
    Charter Communications Jul 2012 - May 2016
    Stamford, Connecticut, Us
    I assisted with the planning, coordination, implementation and tracking of projects for the Digital Video Engineering & Operations divisions. I served as a central point of contact for both internal and external project stakeholders and worked directly with departmental engineers and management. for assigned projects. I managed project task and assignment completion in addition to progress reporting to executive divisions for both short-term and longer multi-phase, multi-system inclusive projects. I regularly assessed projects for potential obstacles and supported or implemented necessary changes to ensure on-time project success and delivery. I clearly conveyed goals and objectives and managed conflict in such a way as to maximize opportunity and minimize exposure to risk. (Please note that I was promoted within my company through company acquisitions; Cablevision > Charter.)
  • Cablevision
    Project Manager/Program Manager
    Cablevision Feb 2009 - Jul 2012
    Bethpage, New York, Us
    I managed all Video Operations projects for the Mountain States region Video Engineering division to include Montana, Wyoming and Colorado markets.As Project Manager I was responsible for overseeing the regional and corporate project directives for Video Operations. I collaborated with Corporate, internal Engineering teams, vendors and local site Video Operations personnel regularly for project success. I headed up planning, logistics, scheduling, beta & field testing implementation to ensure project timeline stability. Projects included system Controller conversions (NAS to DAC), system-wide new service (HD channels) launches & i-guide upgrades, new product & customer equipment deployments (both headend & settop boxes).

Jami Frank Skills

Telecommunications Project Planning Training Management Vod Broadband Team Leadership Project Coordination Call Centers Strategic Planning Customer Service Customer Satisfaction Cabling Digital Video Project Management Set Top Box Business Process Improvement Microsoft Excel General Administrative Support Process Improvement Curriculum Development Troubleshooting Cognitive Assessment Team Management Educational Diagnostic Assessment Video Conditional Access Epg Ppv Leadership Team Building Vendor Management Program Management Product Management Organization Skills

Jami Frank Education Details

  • Montana State University Billings
    Montana State University Billings
    Education

Frequently Asked Questions about Jami Frank

What company does Jami Frank work for?

Jami Frank works for Charter Communications

What is Jami Frank's role at the current company?

Jami Frank's current role is Business Systems Analyst III.

What is Jami Frank's email address?

Jami Frank's email address is ja****@****inc.com

What is Jami Frank's direct phone number?

Jami Frank's direct phone number is +120390*****

What schools did Jami Frank attend?

Jami Frank attended Montana State University Billings.

What are some of Jami Frank's interests?

Jami Frank has interest in Children, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.

What skills is Jami Frank known for?

Jami Frank has skills like Telecommunications, Project Planning, Training, Management, Vod, Broadband, Team Leadership, Project Coordination, Call Centers, Strategic Planning, Customer Service, Customer Satisfaction.

Who are Jami Frank's colleagues?

Jami Frank's colleagues are Carlos Vazquez, Barry Wagner, John Sims, Jim Smith, Terrel Wiggins, Debbie Harrison, Ashley Bradley.

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