Jamia Hensley Email & Phone Number

Tennessee, United States

Remote, Us

Responsible for global business systems and ERP implementations connecting sites around the world.

Morristown, Tn

Service Delivery is responsible for driving the service proposition of the company to deliver a world class customer service experience. To ensure that all processes in the business are designed to be efficient and cost effective yet deliver the customer service objectives of the business. It is expected that these are not mutually exclusive and that through commitment to continuous improvement in these areas the organization is able to improve service quality and consistency. Responsible for IT, Customer Service, and Business Development.Licensed by Shingijutsu USA Corporation in Kaizen

Morristown Tn

As the Commercial Operations Manager at Renold Jeffrey, I am responsible for meeting commercial, financial, and corporate growth, by managing market trend review to identify customer needs. To then take that information and organize, communicate, and facilitate the companies commercial operational policies. This includes pricing, promotional programs, training, competitive analysis, introduction of new products, and management of existing products.

Morristown Tn

As the Inside Sales Manager at Renold Jeffrey I lead and coordinate our Inside Sales Associates engaged in proactive selling, by engaging directly with customers to prepare product quotations and orders. We handle inquiries from customers regarding products in made to order and commodity items. The following highlights the major projects throughout my career at Renold Jeffrey Served as SAP super user for sales and distribution. I lead the sales team in implementation, training and troubleshooting, both here and in Canada. Participated in company kazan to improve order flow process from sales to manufacturing. Managed and implemented the relocation of the Inside Sales department. Lead role in process development and set up for ISO certification. Established ISO procedures, implemented and training with-in responsible area.

Knoxville, Tennessee Area

As the Logistics Account Administrator I was directly responsible for high volume accounts to maximize high standrds of customer service. Establish and maintain a proactive link with the buyer and appropriate contacts at the indivdual accounts. Analyze customer point of sale information and provide feedback with recommendations to enhance customer requirements. Manage and facilitate customer forecast, orders, and shipments.