Jamie B. is a Head of Fraud Risk at NatWest at NatWest Group. Colleagues describe them as "Jamie is a force of nature within the fraud management world. His personality endears himself to all that he meets and has led to him being successful in a number of roles across the industry. The fact that Jamie can discuss fraud with a call centre agent in one breath and then discuss fraud systems strategies with Senior Execs the next proves this out. I have been fortunate to work with Jamie on several occasions and have learned a huge amount on Fraud management but also how to get things done in complex management structures. Jamie is a natural mentor and I often lean on him for advice when faced with a challenging situation."