Jamie Cohen Email & Phone Number

North Fort Myers, Fl, Us

Cape Coral, Florida, United States

Fort Myers, Florida, United States

Fort Myers, Florida, United States

o Meeting with clients to detail events and give site tours of the banquet space or hotel rooms.o Expertise in Delphi software creating accounts, bookings, and contracts.o Negotiating group, transient, and conference space rates, while maintaining client relations.o Responding to leads and executed agreements for group, meetings, and catering.

Fort Myers, Florida, United States

o Blocked rooms for arrivals, monitored all departures and assisted in all guest requests.o Anticipated sales and ups sales opportunities by upgrading guests from standard rooms to deluxe rooms.o Scheduled bookings and reservations for future guests using Fosse scheduling software.o Ability to multitask in a fast-paced environment were being detail oriented to support group sales and other departments.

Cape Coral, Florida

o Monitored, anticipated, and reacted to customers’ needs to ensure maximum satisfaction while maintained a well-mannered attitudeo Tending the bar and restaurant simultaneously ensuring excellent customer service.o Responded to customers concerns or needs and provided local knowledge of the area to ensure their experiences are positive.o Worked beside staff members and trained new staff members to achieve excellent service standards.

Bachelor Of Science Degree - Bs, Resort & Hospitality Management

Associate Of Arts - Aa