ESPA Ltd provides a network of high quality domiciliary care, residential, day and educational services capable of meeting the needs of individuals with an Autistic Spectrum Disorder. I am currently based at the head office in Sunderland working within the central administration team.At ESPA my role is to ensure an efficient and effective flow of information and communication across the branch, as well as ensuring fundamental administrative tasks are completed often within tight deadlines. My main duties include typing up essential reports and reviews, ordering of company stationery, minute taking, collating and distributing application forms to potential employees and gathering accident/incident and behaviour data which is then recorded to produce graphs for analysis.To do this successfully I require excellent communication and organisational skills and the ability to prioritise my workload as well as being able to problem solve and work well as part of a team.Other responsibilities include:Weekly fire testing and visual inspection on fire safety equipment which is then recorded in the fire log book.Monthly emergency lighting testing and recording appropriately.Reviewing and updating risk assessments and company procedures including fire safety, legionella and lone-working.Monthly in-house audit and carrying out suitable actions.Reviewing and updating COSHH assessment in line with legal requirements.

CDM Recruitment Ltd is one of the North's largest independent recruitment companies.My role was based at head office in Hebburn. My main duties and responsibilities included: Answering all incoming telephone calls and directing these to the appropriate member of staffTaking messages and distributing these accordinglyDealing with all outgoing and incoming post and distributing this accordinglyEnsuring all company brochures were availableFilingOrdering of office stationary when requiredAuditing of FilesMonitoring and Updating Web VacanciesTyping and re-formatting of documentsData Input on a daily basisOffering support to all members of staff as and when requiredI also successfully completed my NVQ Level 2 in Business and Administration to a high standard.

(One week placement)