Since leaving school i have always found myself in customer facing roles. It always came naturally to me as i am very much a people person. I found myself climbing up the career ladder very quickly with Rymans and spent a large amount of time as a Store Manager there. After 10 years with them i fancied a new challenge. Banking seemed like a good fit as i am good at management, instead of stock and staff it became managing accounts and customers. In my time with Metro Bank i obtained my Professional Bankers Certificate and gained a lot of knowledge around the countries banking rules and regulationsI now focus on helping businesses gain a greater success and retention rate via streamlining and customer education