Jamie Brinton Email and Phone Number

Lead and manage the Human Resources Department for various franchise companies with a focus on coordination of benefits, benefit design, payroll, employee relations, workers compensation, real estate/ leases, labor law compliance and data analysis.

Lead the human resources department and ensure all employee and staff needs are met. Assist in various real estate tasks, payroll, recruiting, benefits administration, and new employee onboarding.

- Continuously boost business with special events and successful marketing strategies. - Maintain adequate staff coverage levels, schedule and coordinate events and activities.- Demonstrate leadership by making improvements to work processes and helping to train others. - Work with department managers to assess employee productivity and hiring needs. - Utilized MS Office and Excel to analyze data and create spreadsheets, as well as utilizing MS word or publisher to create informational flyers and menus for the dining services department. - Assess event success and identify improvement areas through client feedback and handle client questions and concerns via different communication channels to deliver exceptional customer service. - Reserve space, equipment and personnel needed to facilitate events. - Track deliveries of products and replenish storage area to keep inventory well-stocked. - Consistently maintain high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

- Circulated within assigned areas to assess and address customer needs. - Effectively prioritize tasks during peak hours. - Supervised activities of dining room staff to maintain service levels and support guest needs. - Scheduled front of house staff to open, close and work dining room floor daily. - Fielded complaints from customers and corrected issues with both front of house and kitchen staff. - Reviewed closing reports at end of shifts and corrected mistakes. - Produced high-quality spreadsheets, documents and presentations for customer facing and internal needs. - Formatted documents with Microsoft products to follow specific corporate style guides while also creating professional newsletters, postcards and flyers with Microsoft Publisher. - Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews as hiring manager. - Maintained client accounts by obtaining, recording and updating personal and financial information.