• Lead large, multi-location HR professional Team supporting 3600+ retailer locations in the United States, Puerto Rico and Canada.• Implemented HCM technology, impacting 35,000 Team Members nationwide.• Optimized key HR Business Processes to meet evolving compliance regulations, maximize efficiencies, ensure consistency in practice, provide a higher level of consumer comprehension and increased customer satisfaction• Launched the HR Shared Services function encompassing Benefits, Records, and Leave (FMLA) Administration developing a tiered service approach with a 90% one call resolution rate, minimizing Team Member wait times and improved customer satisfaction.• Talent Acquisition and Performance Management of reporting staff

• Manage Employee Records and LOA functions across the United States. • Monitored documentation and procedures to ensures compliance with all federal, state, and local regulations.• Launched Employee and Manager Self Service technology across 1400+ locations.• Execution of 2 Company mergers.• Recruiting and Performance Management

• Responsible for identifying, implementing and maintaining federal, state, and Company compliance as well as the data Integrity of all personnel information throughout the company• Utilize excellent project management and change management skills to continuously grow the Company through new technology and streamlined processes• Manage document retention within my responsibility scope• Recruitment of Team Members

• Successfully proposed and implemented on-line pre-employment testing across over 1400 field locations across the United States• Generating statistical reports from numerous sources for both internal and external customers• Supervision of Field Employment Authorization Administrator responsible for the pre-employment testing of approximately 10,000 candidates a year. • Developed and implemented an online testing procedure for 1400 field stores and 200 field repair shops

• Process unemployment claims with a 90% win rate and a potential company savings of over $5 million • Maintain unemployment database and files both onsite and offsite to meet with legal and company retention standards• Recruiting and Pre-Employment Processing including integrity interviewing and pre-employment testing of approximately 100 candidates a month. • Sourced for approximately 400 field stores and shops while maintaining a turnaround time of less than 7 days• Assist with company sponsored in-house arbitration program including claim investigation and position statements

• Acquire resumes, screen, evaluate, and conducted phone interviews• Type and distribute inner-office memos and announcements • Researching and preparing OSHA Training presentations• Helped organize employee health fair• Organized and managed employee health contest• Researched, participated, and evaluated leadership training programs • Maintained contact both over the phone and in person with outside vendors on behalf of the company• Handled scheduling for appointments and interviews for several managers• Performed new hire orientations• Drafted letters to both internal and external sources on various matters