Jamie Brooks Email & Phone Number

Charlotte, North Carolina, United States

United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

-Personally, service approximately 150 guests per day to ensure they have an enjoyable experience. -Multitasking: Manage an average of 5 tables with up to 10 guests each at any given time. -Attention to Detail: Recording detailed description of guest orders, confirming specifications/allergens with guest, and accurately entering orders into POS system. -Team Player: Greeting guests in another team members section to ensure all guests are acknowledged and cared for in a timely manner. -Delegate team members (chefs and bartenders) to ensure guest preferences and needs are met.-Train new team members using classrooms, tastings, and shadowing to ensure company standards of service are maintained.-Document inventory levels for management to maintain adequate stock of alcohol. -Maintain poise in an environment with extremely high volume and stress.

Charlotte, North Carolina, United States

-Acquired life and health insurance licenses in the state of NC.-experience with salesforce to pull and research potential leads.-Ensure quota of 150 outbound calls per week was met.-Experience speaking over the phone and in person, performing basic client service questions regarding their understanding our products or routing them to the appropriate supervisors.-Give in person presentations via. PowerPoint or paper.-Experience with in-depth research and making meaningful connections with potential clients.-Maintain a working knowledge of the products we sold and understanding if they may be beneficial to an individual or an unnecessary purchase, enabling me to tailor plans for every client based on their specific needs.