I am looking forward to a new challenge running the logistics and packaging teams at HSPO, whilst continuing to focus on my passion for genuine quality control. Logistics and packaging will offer me many challenges and opportunities to improve my skills and knowledge within aftersales. Having worked 21 years with GM , I am confident the development, training and experience I have had over the journey will help me to thrive in the new role. I have an experienced team reporting to me and I look forward to working with them to reduce waste, improve efficiency and service levels.

Key responsibilities of the QA team.Process customer claimsProcess customer credit returns Inspect and process returns Manage product quality call center for dealer network.Liase with parts tech and engineering on product conformance.Containment and inspection of non conforming/suspect products at HSPO.Process CMR and supplier returnsQA Manager key responsibilitiesManage ISO9001 and 14001 Enviro for HSPOManage 100% QCDS process and procedures Support inbound and outbound operations quality performance (through effective data streams and communication)Support inbound operations supplier quality concerns.Execute GMS BIQ Principal for HSPOManage product quality control at HSPO,Manage QCF (quality control forms) PSF (problem solving forms) PRR, controlling all PRR within HSPOConduct Site quality meetings to resolve outstanding issues, top 5 criteria.Liase with customers and zone part managers to resolve quality issues.(Commencing 2017) GMIO Region Quality Lead, work with the region on KPI setting and performance.

Inventory team key responsibilitiesProblem resolution for inbound and outbound operationsNew parts processingRe-warehousing (velocity and commodity slotting)Inventory investigation, stock discrepancyAPI pre work , daily inventory checksSpace constraintsInventory/GMS Manager key responsibilities.Manage inventory team activitiesLiase with material control group on inventory issuesCo ordinate inventory projects with operations and LEAN teamProject manage APIGMS ImplementationSupport global basket weave GMS implementation cadence.Facilitate GMS training across HSPO operationsProject manage GMS implementationReview global share point weeklyManage annual GMS passports for HSPOOversee and support BPD across HSPO

I was responsible for outbound operations for 5 years and inbound operations for 2 years.Key responsibility's OH&S, all shift related safety issues.People management 2 sites, NDC and BDC, 70+ payroll and up to 4 SupervisorsInbound and Outbound quality performanceInbound container processing, back order priority receiving, outbound Order response time.Inbound and outbound line per man hour targetsManage O/T and casual spend

HFV6 Fabrication, Crank, Block, Head fabrication, Supervising all aspects of production and manufacturing

I was a fabrication Team leader in the family 2 Crank line, I then moved to the HFV6 crank lines, I was then promoted to Supervisor.

I was a CNC machine operator on the family II head line, I then moved to V8 Blocks, the V8 was discontinued so I was moved to Family II cranks where I was promoted to Team Leader.