Jamie Clyde

Jamie Clyde Email and Phone Number

Benefits Business Analyst at PlanSource @ PlanSource
orlando, florida, united states
Jamie Clyde's Location
Salt Lake City Metropolitan Area, United States
Jamie Clyde's Contact Details

Jamie Clyde work email

Jamie Clyde personal email

n/a
About Jamie Clyde

Jamie Clyde is a Benefits Business Analyst at PlanSource at PlanSource. They possess expertise in sales, customer service, business analysis, crm, call centers and 12 more skills. They is proficient in English. Colleagues describe them as "Jamie was a great Team Lead, she was fair and thorough in the work that she assigned and completed."

Jamie Clyde's Current Company Details
PlanSource

Plansource

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Benefits Business Analyst at PlanSource
orlando, florida, united states
Website:
plansource.com
Employees:
556
Jamie Clyde Work Experience Details
  • Plansource
    Benefits Business Analyst
    Plansource Apr 2019 - Present
    Greater Salt Lake City Area
    • Provide tier 1 and 2 level support to clients on daily issues as escalated by service team• Assist in Configuration and implementation of large groups on the Plansource Platform• Troubleshoot complex client setup issues• Configuring the Benefits Administration system• Tracking and monitoring cases and tickets
  • Plansource
    Sr. Edi Configuration Analyst
    Plansource Sep 2015 - Present
    Salt Lake City, Utah
    • Resolve data discrepancies from interfaces• Interact with internal and external parties as the ongoing technical support for interface issues• Maintain internal tracking system with project information• Manage interface project renewals for groups with no changes/changes• Coordinate testing with third parties for interfaces without changes during renewal• Configure complex transmission setup for PlanSource standard files (SFTP, FTP)• Research escalations from internal development tracking system for ongoing issues• Communicate/coordinate with carriers and internal parties related to interface projects• Complete special projects as assigned (system research, mass updates)• Meet or exceed Data Exchange Team Service Level Requirements• Complete job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager• Other duties as deemed necessary by management.
  • Healthequity
    Ra Operations Specialist
    Healthequity Dec 2012 - Sep 2015
    Draper
     Accurately process Flex Spending Account and Health Reimbursement account eligibility through SFTP and Excel files.  Managed a variety of RA Proactive Reporting such as Funding Reports/Close Subaccount Reports, Zero Dollar Cobra Report, Zero Dollar Election Report, Co-Pay Report, Revoked Auto Debit Report, Non-Discrimination Testing, And any additional department requests.  Owned and processed a variety of CX cases assigned. Examples: Rollover of unused funds from RA accounts, Deductions files, Enrollments, Custom funding or invoicing, and RA escalation for cards.  Gather, track, import, analyze and present statistics through Tsys, Excel, and SFTP, Survey Monkey, Console and RA Reporting website.
  • Corelogic
    Operations Lead - Payments
    Corelogic Aug 2000 - Dec 2012
    Corelogic
     Coordinate distribution of work within department. Ensure all department work is completed, meeting deadlines. Communicate with internal and external Clients to meet all expectations. Processing payments to correct accounts through wire transfer and manually.  Coordinate and create special projects utilizing extensive data gathered from various resources and present results in a group setting with the use of PowerPoint and other visual aids and through verbal communication. Gather, track, analyze and present statistics through Business Objects, Data Warehouse, Access and Excel.  Import/export data from Excel, Access and Various other reports.
  • Sorenson Communications
    Communication Assistant
    Sorenson Communications Feb 2006 - Aug 2012
    Greater Salt Lake City Area
     Transcribe dictation for a variety of conversational topics for the deaf and hard of hearing Relay inbound/outbound/conference calls/customer service and 911 calls.

Jamie Clyde Skills

Sales Customer Service Business Analysis Crm Call Centers Process Improvement Vendor Management Project Management Management Leadership Program Management Customer Relationship Management Microsoft Office Team Building Business Process Improvement Strategic Planning Training

Frequently Asked Questions about Jamie Clyde

What company does Jamie Clyde work for?

Jamie Clyde works for Plansource

What is Jamie Clyde's role at the current company?

Jamie Clyde's current role is Benefits Business Analyst at PlanSource.

What is Jamie Clyde's email address?

Jamie Clyde's email address is ja****@****rce.com

What is Jamie Clyde's direct phone number?

Jamie Clyde's direct phone number is +140737*****

What are some of Jamie Clyde's interests?

Jamie Clyde has interest in Children, Civil Rights And Social Action, Education, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Jamie Clyde known for?

Jamie Clyde has skills like Sales, Customer Service, Business Analysis, Crm, Call Centers, Process Improvement, Vendor Management, Project Management, Management, Leadership, Program Management, Customer Relationship Management.

Who are Jamie Clyde's colleagues?

Jamie Clyde's colleagues are Eddie Lund, Amanda Szymczyk, Kevin Broten, Debra Woodworth, Meredith Beam Cobb, Aleia W., Clarissa Seefeldt.

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