Jamie Compton

Jamie Compton Email and Phone Number

Senior Manager - Customer Success Management at Meazure Learning @ Meazure Learning
Jamie Compton's Location
Pelham, Alabama, United States, United States
Jamie Compton's Contact Details

Jamie Compton personal email

n/a

Jamie Compton phone numbers

About Jamie Compton

The Manager - Customer Success Management Team is responsible for ongoing tactical engagement and long-term adoption of accounts in the Professional Testing division. Primary objectives are to retain successful partnerships with a high degree of satisfaction as well as to expand utilization across the enterprise. To accomplish this, I am responsible for ownership of some accounts but will also lead a team of Customer Success Managers who have their own accounts.

Jamie Compton's Current Company Details
Meazure Learning

Meazure Learning

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Senior Manager - Customer Success Management at Meazure Learning
Jamie Compton Work Experience Details
  • Meazure Learning
    Manager - Professional Testing Account Management
    Meazure Learning Sep 2021 - Present
    ● Conduct and lead regular team meetings● Coordinate resources and timetables and assist in account assignments in order to ensure long-term operational success● Make recommendations for Process Improvement of team processes and procedures ● Assist the Director, Account Management as a go-to point of contact for Account Management activities, revenue forecasting, financial reporting, insights, and questions ● Partner with the Corporate L&D and other department managers to ensure successful onboarding and training● Serve as first line of defense for any escalations or conflict resolution within the team or involving team members● Review individual employee performance statistics and provide performance feedback and one-on-one coaching to employees; rewarding and disciplining employees as appropriate● Conduct initial interviews for new employees and make recommendations to the Director, Account Management● Execute other phases of the performance management life cycle not already mentioned such as goal-setting and conducting annual performance appraisals
  • Proctoru
    Account Manager
    Proctoru Nov 2015 - Jan 2022
    Birmingham, Alabama Area
    - Primary liaison in maintaining business between ProctorU and partners through routine check ins and account maintenance. - Expand business within current partners - Represent ProctorU at Conferences and meetings with partnered institutions.- Instruct and inform partners on the capabilities of their user accounts- Research and respond to partner inquires about services
  • Canterbury United Methodist Church
    Childcare Provider
    Canterbury United Methodist Church Nov 2014 - Nov 2015
    - Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments.- Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits.- Observed and documented children’s behavior and progress, and provided written and verbal updates to parents; notified parents of potential behavioral issues.- Met with parents to discuss business operations and child care rules; created and reviewed checklists with parents regarding allergies, emergency contacts, food preferences, and other child-specific issues.
  • Texas Roadhouse
    Server
    Texas Roadhouse Apr 2013 - Sep 2014
    - Skillfully anticipate and address guest service needs - Manage multiple tasks at once - Maintain great costumer service in stressful situations- Answer questions about menu selection and make recommendations- Accurately record orders and work with team members to provide service that exceed guest expectations- Develop rapport with guests to encourage repeat visits by providing excellent customer service
  • Texas Roadhouse
    Lead Hostess
    Texas Roadhouse Jun 2011 - Apr 2013
    - Manage in person and telephone guest inquires, custumer service requests, and book reservations- Manage dining room and guest flow to maximize the guest experience and minimize guest wait times- Develop rapport with guests to encourage repeat visits by providing excellent custumer service- Maintain a high level of customer service in stressful situations- Spot VIP guests and ensure they receive preferred table and sever- Train new hosts and hostesses' on service policy

Frequently Asked Questions about Jamie Compton

What company does Jamie Compton work for?

Jamie Compton works for Meazure Learning

What is Jamie Compton's role at the current company?

Jamie Compton's current role is Senior Manager - Customer Success Management at Meazure Learning.

What is Jamie Compton's email address?

Jamie Compton's email address is jc****@****ing.com

What is Jamie Compton's direct phone number?

Jamie Compton's direct phone number is +122941*****

What schools did Jamie Compton attend?

Jamie Compton attended Valdosta State University, Georgia Military College-Milledgeville Campus, Kennesaw State University.

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